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Data flow: Activating a 
BlackBerry 10
 device

 
Diagram showing the steps and the BlackBerry UEM components used when activating a BlackBerry 10 device in a dark site environment.
 
  1.  You perform the following actions:
    1. Add a user to 
      BlackBerry UEM
       as a local user account or using the account information retrieved from your company directory
    2. Assign an activation profile to the user
    3. Use one of the following options to provide the user with activation details:
      • Automatically generate a device activation password and send an email with activation instructions for the user
      • Set a device activation password and communicate the username and password to the user directly or by email
      • Communicate the 
        BlackBerry UEM Self-Service
         address to the user so that they can set their own activation password
  2. The user performs the following actions:
    1. Connects to your work 
      Wi-Fi
       network
    2. Types the username and activation password on the device
    3.  For a "
      Work and personal - Regulated
      " or "
      Work space only
      " activation, accepts the organization notice, which outlines the terms and conditions that the user must agree to
  3. If the activation is a "
    Work space only
    " activation, the device deletes all existing data and restarts.
  4. The device performs the following actions:
    1. Establishes a connection with 
      BlackBerry UEM
    2. Generates a shared symmetric key that is used to protect the CSR and the response to 
      BlackBerry UEM
       using the activation password and EC-SPEKE. 
    3. Creates an encrypted CSR and HMAC as follows:
      • Generates a key pair for the certificate
      • Creates a PKCS#10 CSR that includes the public key of the key pair
      • Encrypts the CSR using the shared symmetric key and AES-256 in CBC mode with PKCS#5 padding
      • Computes an HMAC of the encrypted CSR using SHA-256 and appends it to the CSR
    4. Sends the encrypted CSR and HMAC to 
      BlackBerry UEM
  5. BlackBerry UEM
     performs the following actions:
    1. Verifies the HMAC of the encrypted CSR and decrypts the CSR using the shared symmetric key
    2. Retrieves the username, work space ID, and your organization’s name from the 
      BlackBerry UEM
       database
    3. Packages a client certificate using the information it retrieved and the CSR that the device sent
    4. Signs the client certificate using the enterprise management root certificate
    5. Encrypts the client certificate, enterprise management root certificate, and the 
      BlackBerry UEM
       URL using the shared symmetric key and AES-256 in CBC mode with PKCS#5 padding
    6. Computes an HMAC of the encrypted client certificate, enterprise management root certificate, and the 
      BlackBerry UEM
       URL and appends it to the encrypted data
    7. Sends the encrypted data and HMAC to the device
  6. The device performs the following actions:
    1. Verifies the HMAC
    2. Decrypts the data it received from 
      BlackBerry UEM
    3. Stores the client certificate and the enterprise management root certificate in its keystore
  7. BlackBerry UEM
     performs the following actions:
    1. Assigns the new device to a 
      BlackBerry UEM
       instance in the domain
    2. Sends configuration information, including enterprise connectivity settings, to the device
  8. The device sends an acknowledgment over TLS to 
    BlackBerry UEM
     to confirm that it received and applied the IT policy and other data and created the work space. The activation process is complete.
 The elliptic curve protocols used during the activation process use the NIST-recommended 521-bit curve.