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  2. BlackBerry Access 2.11
  3. BlackBerry Access for iOS User Guide
  4. Troubleshooting
  5. Diagnostics
  6. Generate a diagnostics report

Generate a diagnostics report

You can generate a diagnostics report and share the results with your administrator.
  1. Tap The Launcher icon to open the
    BlackBerry Dynamics Launcher
    .
  2. Tap The Settings icon.
  3. In the
    Advanced
     section, tap
    Run Diagnostics
    .
  4. Tap
    Start Diagnostics
    .
  5. Click
    Start
    .
  6. When the diagnostics are complete, click
    Share logs
     to send an email with the report details.