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  2. BlackBerry Access 2.11
  3. BlackBerry Access and BlackBerry Work for Windows User Guide
  4. Using BlackBerry Work

Using 
BlackBerry Work

BlackBerry Work for Windows
 is integrated as a web extension to 
BlackBerry Access for Windows
. This simplifies installation, configuration, deployment, and day-to-day use. 
BlackBerry Work for Windows
 allows you to use 
BlackBerry Work
 mail, calendar, and contacts features in 
BlackBerry Access
.
BlackBerry Work
 offers the following features:
Feature
Description
Sort email messages
You can sort email messages by subject, sender, and date. To sort the contents of your email folders, click the Subject, Sender, or Date column headings.
Attachments
  • You can upload, download, and forward attachments, as well as save attachments to draft email messages. Attachments are also supported in the calendar.
  • You can attach multiple files to an email message, if the files are already stored in the 
    BlackBerry Access
     secure container. If your administrator allows, you can attach files that are not in the 
    BlackBerry Access
     secure container.
  • You can securely preview file attachments before you download them and securely view file attachments after they are downloaded. Secure preview and view are supported for 
    Microsoft Word
    , 
    Microsoft Excel
    , and 
    Microsoft PowerPoint
     formats, as well as PDF and common image formats (JPG, PNG, GIF, TIFF, and BMP). Note that you cannot copy text or click hyperlinks when you view a preview. The secure preview and view feature does not support password protected files, .csv files, or split pages for 
    Microsoft Excel
     files (XLS, XLSX).
  • If you have the required license, you can securely edit 
    Microsoft Word
     and 
    Microsoft PowerPoint
     file attachments and you can annotate pdf files. If you do not see the option to edit these files, you do not have the required SED.SU - Secure Editing of Office Documents (Word, PPT and Excel) license. Contact your administrator if you require this feature.
Search
  • You can search for local email messages and contacts.
  • You can perform actions, such as replying, forwarding, and updating, from the search results.
  • Auto-complete is supported for searches. You will see suggestions from local and cached contacts, as well as email addresses from sent email messages.
Synchronization
BlackBerry Work
 synchronizes all email messages, calendar events, contacts, and folders with your work mail server. 
BlackBerry Work
 displays a “Sync in progress” notification in the Inbox tab (on the left) when new email messages are received.
BlackBerry Work
 has a Refresh button on the action bar in the email, calendar, and contacts tabs. You can use this option to manually initiate synchronization of email messages, calendar events, and contacts, or send items from the Outbox folder.
Email features
  • Two-way synchronization of email messages between 
    BlackBerry Work
     and your work mail server, for the inbox, deleted, and sent folders and subfolders
  • Skip to previous or next email message
  • Email message preview
  • Auto-retrieve more email messages
  • Mark message as read or unread
  • Move email messages to or from any folder
  • Read HTML email messages
  • Compose HTML email messages (rich-text editor)
  • Type-down addressing
  • Filter email messages
  • Spell check
Quick access to user profiles from email messages
You can click a user name in an email header and open a pop-up window that displays options to view the user’s profile or to send an email to the user.
Contacts features
  • Two-way synchronization of contacts between 
    BlackBerry Work
     and your work mail server
  • Look up email addresses in a Global Access List
  • Add contacts
Calendar features
  • Two-way synchronization of calendar items between 
    BlackBerry Work
     and your work mail server
  • Create and update meetings (both recurring and non-recurring)
  • Respond to meeting invitations (accept, tentative, decline)
  • Change meeting invitation responses (accept, tentative, decline)
  • Show your acceptance status in different colors
  • Remove meetings from cancellation emails
  • View day, week, and month views of your calendar
  • Reply to and forward events in the calendar
  • Book resources, such as meeting rooms, in the calendar
  • See calendar availability indicators for recipients and resources when creating calendar events
  • Spell check
Avatars
BlackBerry Work
 synchronizes user images in email messages and contacts if they exist in the GAL. If no image is available, the user's initials are displayed instead. The color assigned to the avatar is random.
Streaming notifications
Streaming notifications combine the functionality of push and pull notifications. The mail app establishes a notification subscription and the connection remains open for 30 minutes to allow the mail server to push notifications. Webapps uses streaming notifications for synchronizing email messages, calendar events, and contacts. Streaming notifications are standard and supported by EWS. Streaming notifications reduce the load on the 
Microsoft Exchange Server
 and improve the overall performance.
Out-of-office notifications
You can configure out-of-office notifications.
Diagnostics menu
You can access a new diagnostics page in the Settings menu to view information about the number of active and inactive tabs (including email, calendar, contacts, and sync), to view status information about tabs, to refresh tabs, and to test the connection with the 
Microsoft Exchange Server
.
Work offline
You can use many 
BlackBerry Work
 features while offline. For example, you can draft email messages or create calendar invites that you can send when your Internet connection is restored.
Send feedback to 
BlackBerry
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