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  3. BlackBerry Access Administration Guide
  4. Managing BlackBerry Access
  5. Allow users to open custom URL schemes

Allow users to open custom URL schemes

By default,
BlackBerry Access
 opens only HTTP and HTTPS URL schemes. You can use the "Enable 3rd Party Applications" and "Enter comma separated URL schemes" app settings in
BlackBerry UEM
 or
Good Control
 to allow users to open custom URL schemes supported by third-party apps. For more information about these app settings, see BlackBerry Access app configuration settings.
You must add the third-party URL scheme names in the "Enter comma separated URL schemes" app setting, or users are blocked from accessing the third-party apps. You can find the names of blocked third-party URL schemes in the
BlackBerry Access
 console log.
Verify that detailed logging is enabled in
BlackBerry Access
.
  1. In
    BlackBerry Access
    , click the URL to access the third-party application.
  2. Wait until
    BlackBerry Access
     returns the following error message:
    URL scheme is blocked
    .
  3. Go to the
    BlackBerry Access
     console.
  4. Look for the error message for the blocked URL scheme.
  5. In
    BlackBerry UEM
     or
    Good Control
    , add the name of the URL scheme to the "Enable 3rd Party Applications" app setting.