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Using 
BlackBerry Access

Users can access the following features:
Feature
Details
Printing
If your administrator allows it, you can print web pages, pages from web apps (email messages, calendar, contacts), and downloaded files. Click The menu icon and select 
Print
.
Download files
You can download files in 
BlackBerry Access for macOS
. Tap or click the 
Downloads
 button or tab to view downloaded files. You can also preview downloaded files from the download page.
The Download Manager is in the 
BlackBerry Access
 toolbar for easier access. Click The download icon to access your downloaded files.
If your administrator allows it, you can download files directly to your system's default download folder and bypass the 
BlackBerry Access
 secure container. You can also import files from and export files to the native file system outside of the secure container.
In 
BlackBerry Access
, you can also perform a local search of web addresses in downloads.
Preview downloads
You can preview downloaded files from the download page. Preview is supported for 
Microsoft Word
Microsoft Excel
, and 
Microsoft PowerPoint
 formats, as well as PDF and common image formats (JPG, PNG, GIF, TIFF, and BMP). You can preview downloaded files both inside and outside of the 
BlackBerry Access
 secure container. Click The download icon in the window toolbar to access your downloaded files.
Note that copying text and hyperlinks are not supported when you view a download preview. Password protected files, .csv files, or split pages for 
Microsoft Excel
 files (XLS, XLSX) are not supported.
Edit 
Microsoft Word
 and 
Microsoft PowerPoint
If you have the required license, you can securely edit 
Microsoft Word
 and 
Microsoft PowerPoint
 file attachments and you can annotate pdf files. If you do not see the option to edit these files, you do not have the required SED.SU - Secure Editing of Office Documents (Word, PPT and Excel) license. Contact your administrator if you require this feature.
Share links in email messages
To send a link using 
BlackBerry Work
, right click on the link in the address bar and select 
Share link with email
.
Multiple windows support
Users can access 
BlackBerry Work
 mail, calendar, and contacts in separate windows. 
BlackBerry Access
 supports multiple browser windows.
History
You can perform a local search of web addresses in the 
BlackBerry Access
 history.
Search engine links
In 
BlackBerry Access
, your administrator can add search engine links to the browser. If your administrator configured this feature, you see search engine links at the end of your search results in bookmarks, history, or downloads. These links give you easier access to search engines when you perform searches.
Third-party app extensions
If your administrator allows it, you can download extensions for third-party apps such as 
Cisco WebEx
 that can be launched from 
BlackBerry Access
. Your administrator determines the websites that you are allowed to download extensions from.
Unqualified domain names
Your administrator can define a default Internet domain and allowed domains for you to use in 
BlackBerry Access
. This allows you to reach servers by typing the unqualified domain names instead of the FQDN.
For example, if your organization has an internal server running knowledge base software with an FQDN of kb.example.com, your administrator can configure domain information so that you can reach that server by simply typing "kb" in the browser.
Cisco WebEx
If your administrator allows, 
BlackBerry Access
 supports 
Cisco WebEx
.
Cookies
BlackBerry Access
 supports both persistent and non-persistent cookies. In general, these are used to maintain session information.
WebSockets
BlackBerry Access
 supports WebSockets (RFC 6455).
Languages
BlackBerry Access
 navigation is available in English, Dutch, French, Japanese, Korean, Simplified Chinese, and Swedish. This applies to the controls of 
BlackBerry Access
. Webpages are rendered in the language they are written in.
Skype
You can open 
Skype
 meetings in 
BlackBerry Access
.
View console logs
You can examine the 
BlackBerry Access
 built-in console log to see possible causes of difficulties that you might encounter. For example, if you cannot access a particular website, you can view the console messages to see if your access has been blocked by your administrator. If your administrator blocked your access to a website, the console might display a message similar to this: 14:11:05 10/02/2014 Content from sync.example.com is blocked. Click The menu icon and select 
Console logs
.

Supportability notes

Item
Details
File types
BlackBerry Work
 does not support the following file types:
  • .msg: 
    Microsoft Outlook
     message format
  • .zip: Compressed file archive
Plug-ins
BlackBerry Access
 does not support the following plug-ins:
  • Microsoft ActiveX
  • Adobe Flash
  • Applets