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  2. BlackBerry UEM Client
  3. BlackBerry UEM Client for Android - User Guide
  4. Getting started with BlackBerry UEM Client
  5. Activate your Android device

Activate your 
Android
 device

Your device is ready to be activated when you receive an activation email from your administrator.
The activation email includes the information that you need to activate your device. If you need a new activation email or your activation password has already expired, create a password in 
BlackBerry UEM Self-Service
 or contact your administrator. 
If you received an activation 
QR Code
 from your administrator, you can use it to activate your device. When you activate a device with a 
QR Code
, you don't need to type any information.
To activate the device, you must allow the 
UEM Client
 to access the phone on your device. 
  1. On the device, install the 
    BlackBerry UEM Client
     from 
    Google Play
    . 
  2. Open the 
    UEM Client
    .
  3. Read and accept the license agreement.
  4. Do one of the following:
    Task
    Steps
    Use a 
    QR Code
     to activate the device
    1. Tap the QR code icon.
    2. Tap 
      Allow
       to allow the UEM Client to take pictures and record video.
    3. Scan the 
      QR Code
       in the activation email.
    Manually activate the device
    1. Type your work email address. This is the email address where you received the activation email. Tap 
      Next
      .
    2. If necessary, type the server address found in your activation email and tap 
      Next
      .
    3. If necessary, type your username.
    4. Type your activation password and tap 
      Activate My Device
      . If your activation password is expired, create a new password in 
      BlackBerry UEM Self-Service
       or contact your administrator to get a new password.
  5. Tap 
    Allow
     to allow the 
    UEM Client
     to make and manage phone calls.
  6. Wait while the profiles and settings are pushed to your device.
  7. On the 
    Set up your profile
     screen, tap 
    Set up
     and wait while a work profile is set up on the device.
  8. If you are prompted, log in to your 
    Google
     account with your 
    Google
     email address and password. If you do not have a 
    Google
     account, you can create one at this point.
  9. On the unlock selection screen, choose a screen unlock method.
  10. If you are prompted with the 
    Secure start-up
     screen, tap 
    Yes
     to require a password when the device starts.
  11. Type a device password, and type it again to confirm it. Tap 
    OK
    .
  12. Select one of the options for how you want your notifications to show. Tap 
    Done
    .
  13. Create a 
    UEM Client
     password and tap 
    OK
    . If you are using 
    BlackBerry Dynamics
     apps, you will also use this password to sign in to all of your 
    BlackBerry Dynamics
     apps.
  14. On the next screen, tap 
    Enroll
     and follow the on-screen prompts if you want to set up fingerprint authentication for the UEM Client and any BlackBerry Dynamics apps that you have. Otherwise, tap 
    Cancel
    . 
  15. If you are signed out of your device, unlock your device to complete the 
    BlackBerry UEM
     activation.
  16. If prompted, tap 
    OK
     to allow the connection to 
    BlackBerry Secure Connect Plus
     and wait while the connection is turned on.
  17. If you are prompted, follow the instructions on the screen to install work apps on your device.
To verify that the activation process completed successfully, perform one of the following actions:
  • In the 
    UEM Client
    , tap The Menu icon > 
    About
    . In the 
    Activated Device
     section, verify that the device information and the activation time stamp are present.
  • In the 
    BlackBerry UEM Self-Service
     console, verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.