Known issues
Issues that are new in this release are noted with an asterisk (*)
* The UEM Client might stop responding when the device goes into airplane mode. (SIS-8600) |
* When an administrator enables per-app VPN, a secure tunnel connection cannot be established through the BlackBerry Connectivity app. (EMA-15024)
Workaround : Administrators can disable the per-app VPN option. |
* When you try to activate an Apple DEP device over a proxy-enabled Wi-Fi connection, the following error message displays: “Error 3006: Your device cannot be activated at this time. Please try again later or contact your administrator." (EMA-14927)
Workaround : Use the cellular data connection or another Wi-Fi network that does not use a proxy. |
* When you open a BlackBerry
Dynamics app while in airplane mode, the UEM Client might stop responding if it is the authentication delegate. (EMA-13095) |
After deactivating an iPad device, the error message “This device is deactivated” appears when you open the UEM Client and try to activate the device again. (EMA-14818)
Workaround : Perform a factory reset on the device. |
After an iOS user imports a certificate, the user is taken through the import process again. (G3IOS-18108) |
When a user is using the Purebred app, if the user uses the BlackBerry
Dynamics Easy Activation feature to activate BlackBerry
Dynamics apps, and enrolls a new Purebred certificate, the BlackBerry UEM Client might display the main home screen instead of the Purebred certificate selection screen. (GD-28949)Workaround : When the BlackBerry UEM Client home screen displays, the user can tap "Assigned Profiles", scroll to the "Certificates" section, and tap “Re-import certificates”. |
When an additional compliance rule is assigned to a device to block an app, the compliance message that displays when the app is launched is not updated properly. (EMA-7439) Workaround : Restart the app. |