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  2. BlackBerry UEM Client
  3. BlackBerry UEM Client for iOS - User Guide
  4. Getting started with BlackBerry UEM Client
  5. Activate your iOS device

Activate your 
iOS
 device

Your device is ready to be activated when you receive an activation email from your administrator.
The activation email includes the information that you need to activate your device. If your activation password has already expired, create a new password in 
BlackBerry UEM Self-Service
 or contact your administrator. 
If you received an activation 
QR Code
 in the activation email, you can use it to activate your device. When you activate a device with a 
QR Code
, you don't need to type any information.
  1. Install the 
    BlackBerry UEM Client
     from the 
    App Store
    . 
  2. Open the 
    UEM Client
    .
  3. Read and accept the license agreement.
  4. Do one of the following:
    Task
    Steps
    Use a 
    QR Code
     to activate your device
    1. Tap .
    2. Scan the 
      QR Code
       in the activation email.
    Manually activate your device
    1. Type your work email address. This is the email address where you received the activation email. Tap 
      Go
      .
    2. If necessary, type the server address found in your email and tap 
      Activate my Device
      .
    3. Type your activation password and tap 
      Activate My Device
      . If your activation password is expired, create a new password in 
      BlackBerry UEM Self-Service
       or contact your administrator.
  5. Tap 
    Allow
     to allow the 
    UEM Client
     to send you notifications. Choosing 
    Don't Allow
     prevents the device from activating completely.
  6. When you are prompted to install a certificate, tap 
    OK
    .
  7. When you are prompted to download the configuration profile, tap 
    Allow
    .
  8. After the download is complete, open 
    Settings
    .
  9. Tap 
    General
     and navigate to 
    Profiles and Device Management
    . 
  10. To install the profile, tap 
    UEM Profile
     and follow the instructions on the screen.
  11. After the installation is complete, return to the 
    BlackBerry UEM Client
     app to complete the activation. 
  12. If you are prompted, follow the instructions on the screen to install work apps on your device.
To verify that the activation process completed successfully, perform one of the following actions:
  • In the 
    UEM Client
    , tap 
    About
    . In the 
    Activated Device
     section, verify that the device information and the activation time stamp are present.
  • In the 
    BlackBerry UEM Self-Service
     console, verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.