Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry UEM 12.11
  3. Administration
  4. Managing BlackBerry Dynamics apps
  5. Generate access keys for BlackBerry Dynamics apps

Generate access keys for 
BlackBerry Dynamics
 apps

BlackBerry Dynamics
 apps require an access key to be activated on a device. 
BlackBerry UEM Client
 can request access keys automatically from 
BlackBerry UEM
 after users install an app. You or a user must manually generate access keys and send them to activate 
BlackBerry Dynamics
 apps in the following situations:
  • For 
    Samsung KNOX Workspace
     devices
  • For 
    iOS
     and 
    Android
     devices that don't need MDM and do not have the 
    UEM Client
     installed
  • For users who want to activate 
    BlackBerry Dynamics
     apps on devices that don't require the 
    BlackBerry UEM Client
    .
You can generate access keys when you create a new user, or anytime afterwards. Users do not need to activate their devices in 
BlackBerry UEM
 to receive access keys. Users do not require an email address for you to generate an access key. Users can also generate access keys in 
BlackBerry UEM Self-Service
.
  1. On the menu bar, click 
    Users > Managed devices
    .
  2. Search for a user account.
  3. In the search results, click the name of the user account.
  4. Click 
    Set activation password
    .
  5. In the 
    Activation option
     drop-down list, select 
    BlackBerry Dynamics access key generation
    .
  6. In the 
    Number of access keys to generate
     drop-down list, select the number of access keys that you want to create for the user.
  7. Select the number of days that you want the access keys to remain valid.
  8. In the 
    Email template
     drop-down list, select the email template that you want to use. If the user does not have an email address, select 
    None
    . For more information, see Email templates.
  9. Click 
    Submit
    .
    If the user does not have an email address, to find the access key, click the link that displays the number of generated keys in the 
    Activation details
     section, under 
    BlackBerry Dynamics access keys
    .