Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry UEM 12.11
  3. Administration
  4. Getting Started with BlackBerry UEM
  5. Supported features by device type

Supported features by device type

This quick reference compares the supported capabilities of 
BlackBerry 10
, 
BlackBerry
 OS (version 5.0 to 7.1), 
iOS
, 
macOS
, 
Android
, and 
Windows 10
 devices in 
BlackBerry UEM
.
Support for 
BlackBerry
 OS devices requires an upgrade from 
BES5
 to 
BlackBerry UEM
.
For more information about supported OS versions, see the Compatibility matrix.

Device features

Feature
BlackBerry 10
BlackBerry
 OS
iOS
macOS
Android
Windows 10
Wireless activation
√
√
√
√
√
√
Wireless activation using a QR code
√
√
Wired activation using the 
BlackBerry Wired Activation Tool
√
Client app required for activation
√ 
1
√
 
Customize terms of use agreement for activation
√
√
√
√
√ 
Restrict activation by device model
√
√
√
√
√ 
2
View and export device report (for example, hardware details)
√
√
√
√
√
√
Restrict unsupervised devices
√
3
√
3
1
 For 
iOS
 devices enrolled in DEP, client app must be assigned to users or groups.
2
 For 
Windows 10 Mobile
 devices only.
3
 For devices activated with MDM controls or 
User privacy
 with SIM-based licensing only.

Security features

Feature
BlackBerry 10
BlackBerry
 OS
iOS
macOS
Android
Windows 10
Separation of work and personal data
√
√
√ 
1
√ 
2
√ 
User privacy for personal data
√
√
√ 
1
√ 
2
Encryption of work data at rest
√
√
√ 
1
√ 
2
√ 
Protection of devices by sending IT commands
√
√
√
√
√
√
Control of device capabilities using IT policies
√
√
√
√
√
√
Delete work data after period of inactivity
√
√ 
1
√ 
1
Enforce password requirements
√
√
√
√
√
√
Enforce encryption of media card
√
√
√ 
3
Enforce encryption of internal storage
√
√
√
√
1
 Requires 
BlackBerry Dynamics
 apps.
2
 Requires 
Samsung KNOX Workspace
, 
Android Enterprise
, or 
BlackBerry Dynamics
 apps.
3
 For 
Samsung KNOX
 devices only.

Sending certificates to devices

Feature
BlackBerry 10
BlackBerry
 OS
iOS
macOS
Android
Windows 10
CA certificate profiles
√
√
√
√
√
SCEP profiles
√
√
√
√
√ 
Shared certificate profiles
√
√
√
User credential profiles
√
√
√
√

Managing work connections for devices

Feature
BlackBerry 10
BlackBerry
 OS
iOS
macOS
Android
Windows 10
BlackBerry 2FA
 profiles
√
√
√
BlackBerry Dynamics
 connectivity profiles
√
√
√
√
CalDAV
 profiles
√
√
CardDAV
 profiles
√
√
Certificate retrieval profiles
√
Enterprise connectivity
√
BlackBerry Secure Connect Plus
√
√ 
√ 
1
Exchange ActiveSync
 email profiles
√
√
√
√ 
2
√
BlackBerry Secure Gateway
√
IMAP/POP3 email profiles
√
√
√
√
Proxy profiles
√
√
√
√
√ 
Single sign-on profiles
√
√
VPN profiles
√
√
√
√
√ 
3
√ 
Wi-Fi
 profiles
√
√
√
√
√
√
Other OS-specific profiles
CRL profiles
OCSP profiles
CRL profiles 
4
Windows
 Information Protection profiles 
1
 Only for 
Android Enterprise
 devices and 
KNOX Workspace
 devices.
2
 Only for 
Motorola
 devices that support the EDM API, 
Android Enterprise
 devices, and 
KNOX
 devices.
3
 For 
KNOX Workspace
 devices only.
4
 Only for 
BlackBerry
 devices powered by 
Android

Managing your organization’s standards for devices

Feature
BlackBerry 10
BlackBerry
 OS
iOS
macOS
Android
Windows 10
Activation profiles
√
√
√
√
√
App lock mode profiles
√ 
1
√ 
1
√ 
1
BlackBerry Dynamics
 profiles
√
√
√
√
BlackBerry Dynamics
 compliance profiles 
2
√
√
√
√
Compliance profiles
√
√
√
Device profiles
√
√
√
√ 
3
Enterprise Management Agent
 profiles
√
√
√
√
Location service profiles
√
√
√ 
Other OS-specific profiles
Device SR requirements profiles
Access control rules
Software configuration 
AirPlay
 profiles
AirPrint
 profiles
Custom payload profiles
Managed domains profiles
Network usage profiles
Per-app notification profiles 
4
Web content filter profiles 
1
 Only for supervised 
iOS
 devices, 
KNOX
 devices that are activated with 
MDM controls
, 
Windows 10
 Education, and 
Windows 10
 Enterprise devices.
2
 If your environment includes both 
Good Control
 and 
BlackBerry UEM
, after you upgrade and synchronize 
Good Control
 with 
BlackBerry UEM
, existing compliance profiles in 
Good Control
 are imported to 
BlackBerry UEM
 as 
BlackBerry Dynamics
 compliance profiles that contain the 
Good Control
 compliance settings.
3
 For 
Windows 10 Mobile
 devices only.
4
 Only for supervised 
iOS
 devices.

Protecting lost or stolen devices

Feature
BlackBerry 10
BlackBerry
 OS
iOS
macOS
Android
Windows 10
Specify device password
√
√
√
√ 
1
Lock device
√
√
√
√
√
√ 
1
Activation lock
√ 
Specify work space password and lock
√ 
2
Unlock device and clear password
√
√
Delete all device data
√
√
√
√
√ 
3
√
Delete only work data
√
√
√
√
√
√
1
 For 
Windows 10 Mobile
 devices only.
2
 Only for 
Android Enterprise
 devices running 
Android
 7.0 and later.
3
 For 
Motorola
 devices that support the EDM API, information on the media card is also deleted. For 
KNOX Workspace
 devices, you can choose to delete information on the media card.

Configuring roaming

Feature
BlackBerry 10
BlackBerry
 OS
iOS
macOS
Android
Windows 10
Disable automatic synchronization when roaming
√ 
1
√
√ 
2
Disable data when roaming
√
√
3
√ 
4
√
1
 For synchronization with the mail server only.
2
 For 
KNOX
 devices only.
3
 You can configure data roaming settings in a network usage profile.
4
 For 
Android Enterprise
 and 
KNOX
 devices only.

Managing apps

Feature
BlackBerry 10
BlackBerry
 OS
iOS
macOS
Android
Windows 10
Distribute public apps from storefront (
BlackBerry World
, 
App Store
, 
Google Play
, 
Windows Store
)
√
√
√
√
Manage work app catalog
√
√
√
√
√
Brand work app catalog
√
√
Manage restricted apps
√
√ 
1
√ 
1
Distribute internal apps
√
√
√
√
√
Add app shortcuts to devices
√
√
√
1
 The restricted app list is not required for 
Android Enterprise
, 
KNOX Workspace
, or 
Windows 10
 devices because only apps that an administrator assigns can be installed in the work space or on devices.