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Migrate DEP devices that do not have the
BlackBerry UEM Client
installed

iOS
devices that are enrolled in
Apple
's Device Enrollment Program (DEP) and do not have
BlackBerry UEM Client
installed appear in the list of devices that are unsupported for migration.
  1. In the DEP portal, create a new virtual MDM server.
  2. Connect the destination
    BlackBerry UEM
    instance to the new virtual MDM server. For more information, see Configuring BlackBerry UEM for DEP.
    Make sure that the destination
    BlackBerry UEM
    instance has the same DEP profile as the source instance.
  3. Move the DEP devices from the source virtual MDM server to the new virtual MDM server.
  4. Perform a factory reset of each DEP device.
  5. Reactivate each DEP device.