Setting up factory reset protection for
Android Enterprise
devices

You can set up a factory reset protection profile for your organization’s

Android Enterprise

devices that have been activated using the

Work space only

and

Work and personal - full control

activation types. This profile allows you to specify a user account that can be used to unlock a device after it has been reset to factory settings. Benefits of creating this profile include the ability to unlock a device if the user has forgotten the

Google

account credentials that are associated with the device or if the original device user is no longer in your organization.

There are three options available when you set up this profile for devices that have been reset to factory settings:

You can disable factory reset protection if users don't need to validate the

Google

account credentials of the last user that used the device

Users can use the

Google

account credentials that are associated with the device

You can specify the

Google

account credentials that the user can use when they set up the device