- Users and groups
- Creating and managing user accounts
- Create a user account
- Creating user accounts from a .csv file
- View a user account
- Add notes to a user account
- Manage multiple user accounts at one time
- Send an email to users
- Send a BlackBerry UEM Self-Service password to multiple users
- Edit user account information
- Synchronize information for a directory user
- Remove services from a user
- Enable services for a user
- Delete a user account
- Add users to user groups
- Remove a user from a user group
- Change which user groups a user belongs to
- Assign a profile or IT policy to a user account
- Assign an app to a user account
- Assign an app group to a user account
- Creating and managing user groups
- Creating directory-linked groups
- Create a local group
- View a user group
- Change the name of a user group
- Delete a user group
- Add nested groups to a user group
- Remove nested groups from a user group
- Assign a profile or IT policy to a user group
- Assign an app to a user group
- Assign an app group to a user group
- Creating device groups
- Creating and managing shared device groups
- Create a shared device group
- Activate a shared device
- View the check-out history for a user
- Edit the user membership for a shared device group
- Remove a device from a shared device group
- Delete a shared device group
- Assign an IT policy or a profile to a shared device group
- Assign an app to a shared device group
- Creating and managing public device groups
- Managing user roles for BlackBerry UEM Self-Service
- Viewing and customizing the user list
- BlackBerry Docs
- BlackBerry UEM 12.12
- Administration
- Managing users and groups
- Creating and managing shared device groups
- Activate a shared device
Activate a shared device
Before users can check out shared devices, you must activate them. The
User privacy - User enrollment
activation type is not supported.Verify that the
BlackBerry
Dynamics
profile that is assigned to the shared device group does not have the Enable UEM Client to enroll in BlackBerry Dynamics
option selected. Verify that the same profile is also assigned to the user account that owns the shared device group.- On the menu bar, clickDedicated devices > Shared device groups.
- Search for a shared device group.
- In the search results, click the name of the shared device group.
- ClickDevice activationto view the server address and activation username and password.
- Use the device activation information to activate the device. For more information, see Activating iOS devices.
Verify that the activated device is displayed in the
Shared devices
section. BlackBerry UEM
uses the group name to generate the device name and adds a number. For example, if the group name is Example, the first device that you activate is named Example 01.