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  2. BlackBerry UEM 12.13
  3. Administration
  4. Managing BlackBerry Dynamics apps
  5. Generate access keys, activation passwords, or QR codes for BlackBerry Dynamics apps

Generate access keys, activation passwords, or QR codes for 
BlackBerry Dynamics
 apps

BlackBerry Dynamics
 apps require an access key, activation passwords, or QR codes to be activated on a device. 
BlackBerry UEM Client
 can request access keys or activation passwords automatically from 
BlackBerry UEM
 after users install an app. You or a user must manually generate access keys, activation passwords, or QR codes and send them to activate 
BlackBerry Dynamics
 apps in the following situations:
  • For 
    Samsung Knox Workspace
     devices
  • For 
    iOS
     and 
    Android
     devices that don't need MDM and do not have the 
    UEM Client
     installed
  • For users who want to activate 
    BlackBerry Dynamics
     apps on devices that don't require the 
    BlackBerry UEM Client
    .
You can generate access keys, activation passwords or QR codes when you create a new user, or anytime afterwards. Users do not need to activate their devices in 
BlackBerry UEM
 to receive access keys, activation passwords or QR codes. Users do not require an email address for you to generate an access key, activation password, or QR code. Users can also generate access keys, activation passwords, or QR codes in 
BlackBerry UEM Self-Service
.
  1. On the menu bar, click 
    Users > Managed devices
    .
  2. Search for a user account.
  3. In the search results, click the name of the user account.
  4. Click 
    Set activation password
    . Complete one of the following tasks:
    Tasks
    Steps
    Generate an activation password and QR code
    This feature requires that the 
    BlackBerry Dynamics
     app is running a software version that includes 
    BlackBerry Dynamics SDK
     8.0 or later.
    1. In the 
      Activation option
       drop-down list, select 
      Device activation with specified activation profile
      .
    2. In the 
      Activation profile
       drop-down list, select the activation profile that you want the password to be paired with. 
    3. In the 
      Activation password
       drop-down list, perform one of the following tasks:
      • If you want to automatically generate a password, select 
        Autogenerate device activation password and send email with activation instructions
        . When you select this option, you must select an email template to send the information to the user.
      • If you want to set an activation password for the user and, optionally, send an activation email, select 
        Set device activation password
        .
    4. Optionally, change the activation period expiration. The activation period expiration specifies how long the activation password remains valid.
    5. In the 
      Activation email template
       drop-down list, select the email template that you want to use.
    6. Click 
      Submit
      .
      If the user does not have an email address, to find the activation password and QR code, click the 
      View activation email
       link in the 
      Activation details
       section, under 
      Device activation password
      .
    Generate an access key
    1. In the 
      Activation option
       drop-down list, select 
      BlackBerry Dynamics access key generation
      .
    2. In the 
      Number of access keys to generate
       drop-down list, select the number of access keys that you want to create for the user.
    3. Select the number of days that you want the access keys to remain valid.
    4. In the 
      Email template
       drop-down list, select the email template that you want to use. If the user does not have an email address, select 
      None
      . For more information, see Email templates.
    5. Click 
      Submit
      .
      If the user does not have an email address, to find the access key, click the link that displays the number of generated keys in the 
      Activation details
       section, under 
      BlackBerry Dynamics access keys
      .