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Installing or upgrading the 
BlackBerry Secure Connect Plus
 component in a cloud environment

When you install the 
BlackBerry Connectivity Node
, the setup process also installs the 
BlackBerry Secure Connect Plus
 component on the same computer. If you upgrade the 
BlackBerry Connectivity Node
 to the latest version and 
BlackBerry Secure Connect Plus
 is not installed, the upgrade process installs 
BlackBerry Secure Connect Plus
. If 
BlackBerry Secure Connect Plus
 was installed previously, the process upgrades 
BlackBerry Secure Connect Plus
 to the latest version.
For instructions to install or upgrade the 
BlackBerry Connectivity Node
see "Installing and upgrading the BlackBerry Connectivity Node" in the 
BlackBerry UEM Cloud
 Configuration content
. You must activate the 
BlackBerry Connectivity Node
 before you can enable 
BlackBerry Secure Connect Plus
.
You have the option to route the data that travels between 
BlackBerry Secure Connect Plus
 and the 
BlackBerry Infrastructure
 through the 
BlackBerry Router
 or a TCP proxy server (transparent or SOCKS v5). You can configure the proxy settings using the 
BlackBerry Connectivity Node
 management console (General settings > Proxy).
If you specify proxy information that is not valid, 
BlackBerry Secure Connect Plus
 stops running and cannot restart. If this issue occurs, correct the proxy information and restart the 
BlackBerry UEM
 - 
BlackBerry Secure Connect Plus
 service in the 
Windows
 Services.
You can install a second 
BlackBerry Connectivity Node
 for redundancy. Both instances of 
BlackBerry Secure Connect Plus
 run and process data. Data is load-balanced across both instances. If a device is using a secure tunnel and the current 
BlackBerry Secure Connect Plus
 instance becomes unavailable, the 
BlackBerry Infrastructure
 assigns the device to the other instance. The device resumes use of the secure tunnel with minimal disruption.