Device activation help
Device activation is the process of connecting your device to
BlackBerry UEM
so that you can access work apps and information and your administrator can manage part or all of your device.The activation process is similar for all devices, but the exact process depends on your device OS, how much control the administrator will have over your device, and choices made by the administrator.
When it's time to activate your device, you should receive an email message from your administrator with all of the information you need. If you have trouble with activation, you should contact your administrator. However, if you want more information, select one of the options below.
![]() | Several activation videos are available on the BlackBerry Help YouTube channel. |
![]() | BlackBerry UEM Self-Service is an end-user console that you can use to activate devices and perform several other tasks.UEM Self-Service has its own user guide. |
![]() | The device activation help for administrators includes instructions for each device type that they can pass along to end users. |
![]() | Yes, there are a lot of options depending on how your organization connects to Google , whether your organization controls your entire device, and whether activation creates a work profile on your device. And if you have a Samsung device, you might have even more options.Your administrator should tell you what options you need to choose, but you can click the link above to read administrator documentation about Android device management options. |
![]() | Your administrator should tell you what you need to know about activating your iOS device, but you can click the link above to read administrator documentation about iOS device management options. |