Basic 

BlackBerry AtHoc

 test procedures

√	Description	Expected result
	Open a browser, and navigate to the Management System application. To do this, navigate to the  <AtHoc-ENS-URL> . For example,  https://alerts.company.com  (if SSL is used).	The login page displays.
	Log in as an administrator.	The  BlackBerry AtHoc  management system home page displays.
	In the navigation bar, click .	—

√	Description	Expected result
	Install a desktop software client, as described in the  BlackBerry AtHoc  Desktop App Installation and Administration Guide .	The desktop software is installed on the user's computer and the user appears in the User manager.

√	Description	Expected result
	Open the  BlackBerry AtHoc  management system. In the navigation bar, click .	—
	Click the  User Attributes  link in the  Users section  and click  New .	—
	Create a multi-select picklist attribute whose Attribute Name is  Test .	—
	Assign two pick-list values to the Test attribute:  T1  and  T2 .	—
	Click  Save  to create the pick list attribute.	A pick list attribute named  Test  is created.
	Create a number attribute named  ID .	A number attribute named  ID  is created.
	Create a text attribute named  Comments .	A text attribute named  Comments  is created.
	Select the pick list attribute named  Test  and click  Delete .	The  Test  attribute is deleted.

√	Description	Expected result
	In the navigation bar, click .	The Settings page opens.
	From the  Settings  screen, in the  Users  section, click  User Attributes .	The User Attributes screen opens.
	On the  User Attributes  screen, select the attribute that is of the Type  Path .	The Organizational Hierarchy settings page opens.
	In the  Values  section, add or delete a node.	—
	Click  Save .	A Success message is displayed.
	In the navigation bar, click .	The Settings page opens.
	From the  Settings  screen, in the  Users  section, click  Distribution List Folders .	The Distribution List Folders screen opens.
	On the  Distribution List Folders  screen, add or delete a node.	—
	Click  Save .	A success message is displayed.

√	Description	Expected result
	In the navigation bar, click the  Users  menu. Click  Distribution Lists .	—
	Create a static list named  Stat1  and add your user ID as a member.	The  Members  field displays  1 .
	Create a dynamic list named  Dyn1  and add a criteria that includes your user ID in the results.	—

√	Description	Expected result
	In the navigation bar, click the  Users  >  Users .	—
	Click  More Actions  >  Import  >  Users .	—
	Download a template .csv file. An Excel spreadsheet opens and must (if new install) contain only the selected User ID.	Excel must be installed on your computer. If you do not have Excel, use Notepad to view the .csv file content. The file must contain all static lists, custom attributes, and devices.
	Fill all of the required fields.	—
	Save the file under the name  test.csv .	—
	Return to the management system and continue from the Import User File screen.	—
	Select the import .csv file: Click  Browse . In the file selection dialog, navigate to and select the  test.csv  file. Right-click and select  Open with  to confirm the selection of the file. Click  Open . Click  Import .	The Import User Progress window displays and all users must be successfully processed. The  Last import  field must display the correct date and time of the import.
	Click  Download Log  and in the  File Download  dialog, select  Open .	An Excel spreadsheet opens and displays all the users from the .csv file.The  AtHoc  Import Result column contains the value  OK  and each user has a unique user ID.
	Compare the Users list with the Import .csv file. To open the .csv file: From the Users page, select click More  Actions  >  Import  >  Users . Click  Browse  and open the import .csv file.	An Excel spreadsheet opens and contains the current user and the users that were imported.
	In the navigation bar, click  Users  >  Users .	All qualified users display in the table.
	Spot check users to verify that the correct details have been imported.	The details pane at the bottom of the screen displays the correct information for the selected end user.

√	Description	Expected result
	In the navigation bar, click  Alert  >  Alert Templates .	The Alert Templates list opens.
	Click  New .	The New Alert Template screen opens.
	Create an alert template named  SC1 .	—
	For the new template: Select  Available for Quick Publish . Add the title and body. Add a response option. Target one or more users. Select delivery to the following device: Desktop popup. Check spelling.	—
	Save the alert template.	An alert template named  SC1  is created.

√	Description	Expected result
	In the navigation bar, click  Alert  >  New Alert .	—
	Publish an alert template: Select the  SC1  alert template and click  Edit Alert . In the  Targeting  section, click  View List . Click  Review and Publish . Click  Publish .	All qualified users are targeted. The Sent Alerts list displays the published alert with a Live status. If the status is still Scheduled, wait 15 seconds and re-select  Sent Alerts  to refresh the display. The status must be live in no more than 15 seconds from template activation.
	Wait up to two minutes for the alert to arrive on the users desktop. After you receive the pop-up, click  Acknowledge and Close .	The desktop pop-up displays and audio alert plays (if speakers are connected and audio is enabled). Upon acknowledgment, the pop-up must disappear.

√	Description	Expected result
	From the users computer, right-click the  AtHoc  desktop software system tray icon and select  Access Self Service . For Mac users, left-click to open the status item menu. The Safari browser is launched for any service selected from the status item menu.	A new browser window displays the Self Service Inbox which contains the just published alert (but only if the user authentication is set to Auto\Windows authentication).
	Navigate through the other Self Service tabs and verify that the displayed information is correct.	The published alert appears in the list with a Live status.

√	Description	Expected result
	In the Navigation bar, click  Alert  >  Sent Alerts .	The published alert appears in the list with a Live status.
	Hover the pointer over the published alert. The tool tip displays the title body and responses. Click the alert to open the details.	You can see the Delivery Summary, which lists the number of targeted users, the number of Sent to users, and the number of users who acknowledged the alert. You can also see a drop–down list of detail reports.
	Click  Export  >  Export Full Report . Note that you must have Excel 2003 or higher installed on your computer to open the report.	You are asked to open the .csv file. The Detailed Alert tracking report must open and display the alert details and track information. You can see the users who received and acknowledged the alert.

√	Description	Expected result
	In the navigation bar, click .	—
	Click  New .	—
	Enter an audio name and upload a .wav file that is larger than 1 MB but not more than 2 MB.	You can record a .wav file using the Windows Sound Recorder (Start / Programs / Accessories / Entertainment / Sound Recorder).A voice recording of 30 seconds must be 1 MB. After you record a voice, save it using  File / Save As .
	After selecting the file to be uploaded, click  Save .	 Return to Audio Files.

√	Description	Expected result
	Check the Windows application event log and the AtHocEventViewer on the application server.	You must not see any unexplained errors in the log.