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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. BlackBerry AtHoc 7.12
  4. Create and Publish Alerts
  5. View a quick summary of an alert

View a quick summary of an alert

  1. In the navigation bar, click 
    Alerts
    .
  2. Click 
    Sent Alerts
    .
  3. On the 
    Sent Alerts
     screen, use the search field or scroll down in the alerts table to locate the alert that you want to view.
  4. Hover your cursor over the title of the alert. A tooltip is displayed, providing the following information:
    • Alert Title
    • Body
    • Severity
    • Type
    • Time Left
      : This field appears only if the alert has a status of Live.
    • Response Options
      : If the alert has a status of Scheduled or Draft, the response options appear by themselves. If the status is either Live or Ended, each response option is followed by a number that indicates how many respondents have chosen that option.
  5. Click anywhere in an alert line to open the 
    Users
     screen for the alert. The Users screen provides information about the targeted users and response details for the alert. Hover over the 
    Sent Details
     or 
    Response Details
     sections to display a tool tip that shows the number of users with each status. If dependents are enabled for your organization and in the alert template, the number of users displayed in the tool tip includes the number of sponsors and dependents.
  6. Click the 
    Details
     tab to view details of the content of the alert, including response options, severity, type, location, and alert time.
    If attachments are included in the alert, they are displayed. Click the attachment to open a preview window. In the preview window, click 
    Download
     to download the attachment.
    The details screen is identical for both Live and Ended alerts except that the 
    Scheduled
     section of a Live alert is editable, allowing you to change the end time.
    • If the alert has a status of 
      Draft
       or 
      Scheduled
      , you can edit any of the details of the alert.
    • If the alert has a status of 
      Live
      , you can end the alert. You can edit the end time of the alert if there are five or more minutes remaining before the alert end time.
    • If the alert has a status of 
      Ended
      , you cannot make any changes to it.