Reset your forgotten password

On the login screen, click 

Forgot Password?

 under the 

Password

 field.

On the 

Reset Password

 screen, from the 

Select Verification Method

 list, select 

Email

 or 

Text Message

.

Enter the email address or text-messaging number associated with your 

AtHoc

 account.

If your system has reCAPTCHA enabled for user verification, select the 

I'm not a robot

 check box.

Click 

Submit

. If your email address or text-messaging number is found in the 

BlackBerry AtHoc

 system, a message is displayed instructing you to check your email or text for instructions on resetting your password. If your email or text-messaging number is not found in the 

BlackBerry AtHoc

 system, a message is displayed.

Open the email or text message, then click the 

Create/reset your password here

 link embedded in the body of the message.

On the 

Create/Reset Password

 screen, enter your username.

Click 

Next

.

On the 

Create/Reset Password

 screen, enter and re-enter your new password.

Click 

Next

.

Click 

Go to Login

 to log in.