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Test basic authentication 

  1. Open 
    IIS
     and right-click 
    PDFService
    .
  2. In the 
    Manage Application
     section, select 
    Browser
    .
    The PDF Service should open in a browser showing a username and password dialog box. If you do not see the the username and password dialog box, basic authentication has not been enabled correctly for the PDF Service. If you cannot see the dialog box, follow the steps in Enable basic authentication in the PDF Service and the R service.
  3. Enter your username and password.
  4. Click 
    OK
    . A 404 error will be displayed due to the additional security on the website.
  5. Repeat steps 1 to 3 for R services.