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Verify the published alert

Verify that the alert was published successfully to the syndication feed.
  1. Open a browser and navigate to the following URL: 
    https://<url>/syndication/gatewayid/<organization-id>/capindex
    .
    Where <url> is the base URL of the BlackBerry AtHoc management system (for example, https://integration7.athoc.com) and <organization-id> is the 7 or 8-digit organization ID.
  2. Copy the content in the <url> field into another browser. The “capIndex” XML format must be similar to the content in the following image:
    The CapIndex file
  3. Verify the <addresses> and <code> and match with the following format. The “alert” XML format must be similar to the content in the following image:
    The alert xmlns file
  4. If any of the formatting does not match, review the Motorola ACE3600 gateway XML content and mass communication users' Motorola ACE3600 device addressing.