Skip Navigation

Respond to alerts

The main function of the BlackBerry AtHoc mobile app is to respond to incoming alerts.
  1. Tap The Globe icon on your device.
  2. Tap the alert you want to view and respond to.
    Alerts details can include instructions such as evacuation information, and response options.
  3. Tap 
    Reply
     or 
    Acknowledge
     to respond to the alert. You will see an 
    Acknowledge
     button when the alert does not have any response options.
  4. Tap a response option.
    Response options may include conference call bridge numbers, which are visible under the text of the response option. When you select this response option, the app initiates a call. The passcode is automatically dialed. If you are disconnected, both the phone number and pass code are available on the alert details screen.
The Alert details screen displays the alert that was responded to with the response option you selected.