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Send an emergency

The Emergency feature (The Emergency icon) sends a duress message and device location to your organization.
Ensure that your device location services are enabled.
  1. Open the BlackBerry AtHoc mobile app on your device.
  2. On the Home screen, slide the The Red Knob icon to the left to create an emergency.
  3. A dialog appears with a countdown of 5 seconds with the options 
    Cancel
     and 
    Send Now
    . Choosing 
    Cancel
     cancels the report. 
    Send Now
     sends a duress message immediately. If the countdown reaches zero without you choosing either option, the emergency is reported and your location is sent. A screen is displayed where you can enter messages.
  4. Optionally, tap The Call Emergency icon to make a call, add a message with additional information, or tap The Camera icon to attach a video or photo.