Managing 

BlackBerry Workspaces

 capabilities in 

BlackBerry UEM

 

You can assign one or more 

BlackBerry Workspaces

 capabilities to preconfigured or custom administrative roles in 

BlackBerry UEM

. The actions that administrators assigned to each role can perform are defined by the 

BlackBerry Workspaces

 capability that is assigned to the role. Each 

BlackBerry Workspaces

 capability has a set of permissions that specifies the information that 

BlackBerry UEM

 administrators can view and the actions that they can perform when they manage 

BlackBerry Workspaces

 in the 

BlackBerry UEM

 management console.

You must be a Security Administrator to view, change, or assign roles in 

BlackBerry UEM

. By default, the 

BlackBerry UEM

 Security Administrator role is assigned all the 

BlackBerry Workspaces

 capabilities when you install the 

BlackBerry Workspaces

 plug-in for 

BlackBerry UEM

. After the installation, you can assign the appropriate 

BlackBerry Workspaces

 capabilities to preconfigured or custom roles. 

For example, the 

BlackBerry UEM

 Senior HelpDesk role can add and delete 

BlackBerry UEM

 user accounts. If a user account is enabled for the 

BlackBerry Workspaces

 service, administrators who are assigned the Senior HelpDesk role must have the 

BlackBerry Workspaces

 Helpdesk administrator capability so that they can remove the 

BlackBerry Workspaces

 service before they can delete the user account. 

For more information about 

BlackBerry UEM

 administrative roles, see the 

BlackBerry UEM

 Administration content.