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Change the operating mode

BlackBerry Persona
 has two operating modes:
  • Passive: A training mode where the 
    Persona
     services monitor data and build a risk model for each user, but the actions that are configured in 
    Persona
     policies are not executed. The risk factors specified in a 
    BlackBerry Enterprise Identity
     authentication policy are not active.
  • Active: The 
    Persona
     services monitor data and build a risk data model for each user. The actions that are configured in 
    Persona
     policies are executed based on each user’s current risk levels. The risk factors specified in a 
    BlackBerry Enterprise Identity
     authentication policy are active. 
By default, 
BlackBerry Persona
 operates in passive mode. After you configure and assign policies to user accounts, 
BlackBerry
 recommends using passive mode until regular user activity generates enough events to build accurate risk models and learned geozones for each user.
See Guidelines for developing risk models for suggestions for developing accurate risk models and verifying whether your environment is ready for active mode. 
  1. In the 
    BlackBerry Persona Analytics Portal
    , on the menu bar, click 
    Settings > General settings
    .
  2. In the 
    Operating mode
     drop-down list, click the desired operating mode.
  3. Click 
    Save
    .