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BlackBerry Access
Administration Guide
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What is BlackBerry Access?
Getting started with BlackBerry Access
System requirements
Deploying BlackBerry Access
Downloading and activating BlackBerry Access
Prerequisites: Deploying BlackBerry Work with BlackBerry Access
Managing BlackBerry Access
Making BlackBerry Access available to users
Make BlackBerry Access available to users in BlackBerry UEM
Update the app list
Making BlackBerry Access available to users in Good Control
Configuring BlackBerry Access app settings
Configure BlackBerry Access app settings in BlackBerry UEM
Configure BlackBerry Access app settings in Good Control
BlackBerry Access app configuration settings
Obtain an Azure app ID for BlackBerry Work
Configuring the BlackBerry Dynamics Launcher
Adding the work app catalog to the BlackBerry Dynamics Launcher
Configure single sign-on for BlackBerry Access in Good Control
Configure single sign-on for BlackBerry Access in BlackBerry UEM
Setting up a PAC file to manage a proxy infrastructure
PAC file example
Configure PAC settings in BlackBerry UEM
Configure PAC settings in Good Control
Test a PAC configuration
Refreshing PAC configuration on devices
Force a policy and PAC file refresh in BlackBerry UEM
Force a policy and PAC file refresh in Good Control
PAC file FAQ
Configure RSA SecurID soft token authentication
Configure an RSA SecurID application policy in BlackBerry UEM
Configure an RSA SecurID application policy in Good Control
Kerberos authentication support
Mapping domains to Kerberos realms
Map domains to Kerberos realms in BlackBerry UEM
Map domains to Kerberos realms in Good Control
Managing certificates
Verify that BlackBerry Access can use certificates in BlackBerry UEM
Verify that BlackBerry Access can use certificates in Good Control
Upload certificates for users in BlackBerry UEM
Upload certificates for users in Good Control
Delete certificates for users in BlackBerry UEM
Delete certificates for users in Good Control
Security features
Remote data wipe
Send device commands to BlackBerry Access in BlackBerry UEM
Send device commands to BlackBerry Access in Good Control
Secure storage of browsing activity
SSL and TLS
NTLMv2 authentication
HTTP basic authentication
User passwords
Video support
Video support FAQ
Configuring allowed Internet domains
Changing communications protocols
Allow users to open custom URL schemes
Identifying BlackBerry Access in user agent
Good Control cloud deployments and intranet servers
Using BlackBerry Analytics to collect app data
Configure a compliance rule for Windows antivirus detection in Good Control
Configure support for FQDN resolution in Good Control
Troubleshooting
Diagnostics
Generate a diagnostics report on iOS devices
Generate a diagnostics report on Android devices
Troubleshoot issues using the BlackBerry Access console
Upload log files to BlackBerry Support
Troubleshoot connectivity issues
Feature support
Browser support for HTML5 and CSS3
BlackBerry Access for Android HTML and CSS3 support
BlackBerry Access for iOS HTML and CSS3 support
BlackBerry Access for macOS HTML and CSS3 support
BlackBerry Access for Windows HTML and CSS3 support
Glossary
BlackBerry Docs
BlackBerry Access 2.11
BlackBerry Access Administration Guide
Getting started with BlackBerry Access
Downloading and activating BlackBerry Access
Downloading and activating
BlackBerry Access
Platform
Details
BlackBerry Access for Android
devices
BlackBerry Access for iOS
devices
For MDM managed devices, you can use
BlackBerry UEM
to push
BlackBerry Access
to users, or you can make the app available in users' work catalogs. Users can download the
BlackBerry UEM Client
from the
Google Play
store or
App Store
. The
UEM Client
manages the activation of
BlackBerry Dynamics
apps, so users do not require an access key to activate the apps.
For devices that are not MDM managed, users can download
BlackBerry Access
from the
Google Play
store or
App Store
. Using
BlackBerry UEM
or
Good Control
, you provide users with an access key to activate
BlackBerry Access
(see
Generate access keys for BlackBerry Dynamics apps
).
BlackBerry Access for Windows
devices
BlackBerry Access for macOS
devices
Direct users to download and install
BlackBerry Access
from the
BlackBerry End User Portal for Enterprise Software
Using
BlackBerry UEM
or
Good Control
, you provide users with an access key to activate
BlackBerry Access
(see
Generate access keys for BlackBerry Dynamics apps
).
Section:
Getting started with BlackBerry Access