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  4. Use the BlackBerry Dynamics Launcher

Use the 
BlackBerry Dynamics Launcher

The 
BlackBerry Dynamics Launcher
 is the blue 
BlackBerry
 icon located in your 
BlackBerry Dynamics
 apps. It allows you to perform the following actions:
  • Quickly switch between the 
    BlackBerry Dynamics
     app that is currently open and any other 
    BlackBerry Dynamics
     apps on your device.
  • Move between 
    BlackBerry Work
     Mail, Calendar, Contacts, and Docs.
  • Access the Enterprise Appstore or your work apps catalog.
  • Access Quick Create tools for email, contacts, and calendar events.
  • Launch browser-based web clips and non-
    BlackBerry Dynamics
     apps installed on your device. Requires admin permission and the UEM Client. Launching browser-based web clips requires 
    BlackBerry UEM
     server version 12.7 or later. Launching non-
    BlackBerry Dynamics
     apps requires 
    BlackBerry UEM
     server version 12.7 MR1 or later.
  • Access settings.
  • See when there are new or updated apps available. The Apps icon displays a blue circle icon in the 
    BlackBerry Dynamics Launcher
     when there are new apps or updates.
    Your device must be activated on 
    BlackBerry UEM
     version 12.9 or later.
  1. To open the 
    BlackBerry Dynamics Launcher
    , tap The Launcher icon.
  2. Perform any of the following tasks:
    Task
    Steps
    Open an app listed in the 
    Launcher
    .
    Tap the icon for the app that you want to open. Your options vary depending on the apps that you have installed. 
    Rearrange app icons in the 
    Launcher
    .
    Press and slide the icons in the 
    Launcher
     to reorder them. Tap the checkmark to save your arrangement.
    Open a non-
    BlackBerry Dynamics
     app or web clip listed in the 
    Launcher
    .
    If the 
    BlackBerry UEM Client
     is installed on your device, your administrator can add app shortcuts for non-
    BlackBerry Dynamics
     apps and web clips in your 
    Launcher
    . When you click an app shortcut, your browser opens the non-
    BlackBerry Dynamics
     app or opens the browser to the URL location specified by your administrator. The app shortcut can open in your 
    BlackBerry Access
     browser or you may be prompted to choose which browser to use (
    BlackBerry Access
     or a native browser).
    Open the 
    BlackBerry Dynamics
     app Settings.
    Tap The Settings icon.
    Open the Quick Create menu.
    Tap The Add icon.
    Open the Enterprise Appstore.
    Tap 
    Appstore
    .
    Refresh the 
    BlackBerry Dynamics Launcher
    You might need to refresh the 
    BlackBerry Dynamics Launcher
     in the following scenarios:
    • You delete a 
      BlackBerry Dynamics
       app, but the app is still displayed in the 
      BlackBerry Dynamics Launcher
      .
    • Your administrator assigned you a shortcut, but it isn't displayed in the 
      BlackBerry Dynamics Launcher
      .
    1. Press and hold an app icon until the  appears in the top right-hand corner.
    2. Tap the .
    3. Tap 
      Refresh
      .
    4. Tap  
    Open the 
    BlackBerry UEM App Catalog
    .
    Tap 
    Apps
    . This option is only available if your device is managed by 
    BlackBerry UEM
    .
    Adjust the 
    BlackBerry Dynamics Launcher
     icon brightness.
    Tap The Settings icon and tap Launcher.
    Close the 
    Launcher
    .
    Tap The Launcher icon.
    Move the location of the 
    BlackBerry Dynamics Launcher
     icon.
    Tap The Launcher icon and slide it to place it anywhere on the screen.