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  1. BlackBerry Docs
  2. BlackBerry Work 2.19
  3. Configuring Office 365 Modern Authentication for BlackBerry Dynamics Apps
  4. Enable modern authentication for the Connect and Presence services in BEMS
  5. Configure Microsoft Lync Server 2010, Microsoft Lync Server 2013, Skype for Business, or Skype for Business Online for the Presence service

Configure 
Microsoft Lync Server
 2010, 
Microsoft Lync Server
 2013, 
Skype for Business
, or 
Skype for Business Online
 for the 
Presence
 service

  1. In the 
    BlackBerry Enterprise Mobility Server Dashboard
    , under 
    BlackBerry Services Configuration
    , click 
    Presence
    .  
  2. If necessary, click 
    Service Account
     and type the login credentials for the 
    BEMS
     service account. 
  3. Click 
    Lync 2010
    , 
    Lync 2013
    , or 
    Skype for Business
    . The system queries the instant messaging server to verify that the appropriate 
    BEMS
     instant messaging server topology is added. This can take a few moments to complete. 
  4. Complete one of the following tasks: 
    Instant messaging server in environment
    Tasks
    Microsoft Lync Server
     2010 or 
    Microsoft Lync Server
     2013
    1. In the 
      Application ID
       drop-down list, select 
      <
      appid_connect.mycompany.com
      >
      .
      If the drop-down list is empty, either the 
      BEMS
       <
      instant messaging server type
      > topology is not set up correctly or the service account does not have permissions to query these settings.
    2. In the 
      Application Endpoint
       drop-down list, select the corresponding application endpoint.  
    Skype for Business Online
    1. Select the 
      Skype for Business Online
       checkbox.
    2. In the 
      Tenant name/ID
       field, enter the name of your 
      Skype for Business Online
       tenant. If you need to connect to more than one tenant, enter 
      common
      .
    3. In the 
      BlackBerry BEMS Connect/Presence Service App ID
       field, enter the 
      BlackBerry
       
      Presence
       service app ID. For instructions on obtaining the app ID, see Obtain an Azure app ID for the BEMS-Connect, BEMS-Presence, and BEMS-Docs component service.
    4. In the 
      BlackBerry BEMS Connect/Presence Service App Key
       field, enter the 
      BlackBerry
       
      Presence
       service app key. 
    5. In the 
      BlackBerry Presence Client App ID
       field, enter the 
      BlackBerry Work
       app ID. For instructions, see Obtain an Azure app ID for BlackBerry Work.
    Skype for Business
     on-premises using trusted application mode
    Using this configuration, the 
    Presence
     service is trusted by 
    Skype for Business
     and can impersonate a user. End user authentication is not required on the device to view the presence status  
    1. Select the 
      Skype for Business On-Premises
       check box.  
    2. Select 
      Trusted Application Mode
      .   
    3. Beside the 
      Application ID
       drop-down list, click 
      Browse
      . This step can take up to a minute to complete. 
    4. In the 
      Application ID
       drop-down list, select the app ID. For example, 
      <
      appid_connect.mycompany.com
      >
      .
      If the drop-down list is empty, either the 
      BEMS
       <
      instant messaging server type
      > topology is not set up correctly or the service account does not have permissions to query these settings.
    Skype for Business
     on-premises using non-trusted application mode
    Using this configuration, the 
    Presence
     service is not trusted by 
    Skype for Business
     and cannot impersonate a user. End user authentication on the device is required. 
    1. Select the 
      Skype for Business On-Premises
       check box.
    2. Select 
      Non-trusted Application Mode
      .  
    3. Complete one or both of the following actions:
      • Select the 
        Auto discover servers
         checkbox to have 
        BEMS
         discover the 
        Skype for Business
         servers in the environment.
      • Enter the default 
        Skype for Business
         on-premises FQDN or the complete URL to the 
        Skype for Business
         server for 
        BEMS
         to use if autodiscovery is not enabled or fails. For example, http(s)://<
        BEMS-FQDN
        >/Autodiscover/AutodiscoverService.svc/root/oauth/user. 
  5. Click 
    Test
     to verify that the 
    Azure
     information is valid.
  6. Complete one or both of the following actions to log in to the user account: 
    • If you configure the environment to use 
      Skype for Business
       on-premises:
      1. Enter a user email address and password.
      2. Click 
        Test
        . 
    •  If you configure the environment to use 
      Skype for Business Online
      :
      1. Click 
        Test
        .
      2. Sign in to a user account. 
  7. Click 
    Save
    .  
  8. Complete one of the following actions:
    • If you configured the 
      Presence
       service for 
      Microsoft Lync Server
       2010, 
      Microsoft Lync Server
       2013, or 
      Skype for Business
       on-premises using trusted application mode, start the 
      Good Technology Presence
       service. Make sure that you save the configuration in the Dashboard prior to starting the service.
    • If you configured the 
      Presence
       service for 
      Skype for Business Online
       or 
      Skype for Business
       on-premises using non-trusted application mode only, you do not need to start the 
      Good Technology Presence
       service. 
      Skype for Business Online
       and 
      Skype for Business
       on-premises using non-trusted application mode don't require the 
      Presence
       service to view users' presence status. If you try to start the service, the following error message is displayed. 
      Windows could not start the Good Technology Presence service on Local Computer. Error 5: Access denied
      .