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  1. BlackBerry Docs
  2. BlackBerry Work 3.1
  3. BlackBerry Work, Notes, and Tasks Administration Guide for BlackBerry UEM
  4. Managing BlackBerry Work
  5. Allow BlackBerry Work to synchronize with your mail server when BlackBerry Work is in the background

Allow 
BlackBerry Work
 to synchronize with your mail server when 
BlackBerry Work
 is in the background

You can allow 
BlackBerry Work
 to synchronize email messages with your mail server when 
BlackBerry Work
 is in the background. The user does not have to enter their password to initiate the synchronization. 
BlackBerry Work
 is notified in the background when new email messages arrive, is unlocked in the background, and then synchronized with your mail server. When the user opens 
BlackBerry Work
 in the foreground, the user must enter their password but they do not have to wait for 
BlackBerry Work
 to synchronize and populate the latest data.
  1. On the menu bar, click 
    Apps
    .
  2. Click the 
    BlackBerry Work
     app.
  3. On the 
    BlackBerry Dynamics
     tab, in the 
    App configuration
     table, click the app configuration that you want to update or click + to add a new one. 
  4. On the 
    Advanced Configuration
     tab, under 
    Background Authorization (iOS only) 
    , select how long you want to allow 
    BlackBerry Work
     to be able to synchronize with your mail server in the background before you require the user to bring 
    BlackBerry Work
     to the foreground and enter their password.
  5. Click 
    Save
    .