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Configure 
Skype for Business Online
 for the 
Presence
 service

Environments configured to use 
Microsoft Lync Server
 2010 or 2013, or 
Skype for Business
 on-premises that are using trusted application mode use the Unified Communications Managed API (UCMA) software for the 
Presence
 service to communicate with the instant messaging server. Environments configured to use 
Skype for Business Online
 or 
Skype for Business
 on-premises that are using non-trusted application mode use Unified Communications Web API (UCWA) software for the 
Presence
 service to communicate with the instant messaging server. 
  1. In the 
    BlackBerry Enterprise Mobility Server Dashboard
    , under 
    BlackBerry Services Configuration
    , click 
    Presence
    .  
  2. If necessary, click 
    Service Account
     and type the login credentials for the 
    BEMS
     service account. 
  3. Click 
    Skype for Business
  4. Configure the 
    Skype for Business Online
     settings:
    1. Select the 
      Skype for Business Online
       checkbox.
    2. In the 
      Tenant name/ID
       field, enter the tenant name for your 
      Skype for Business Online
      . If you need to connect to more than one tenant, enter 
      common
      .
    3. In the 
      BlackBerry BEMS Connect/Presence Service App ID
       field, enter the 
      BlackBerry
      BEMS
      Connect
       service app ID. For instructions on obtaining the app ID, see Obtain an Azure app ID for the BEMS-Connect, BEMS-Presence, and BEMS-Docs component service
    4. In the 
      BlackBerry BEMS Connect/Presence Service App Key
       field, enter the 
      BlackBerry
      BEMS
      Connect
       service app key. For instructions on obtaining the app key, see Obtain an Azure app ID for the BEMS-Connect, BEMS-Presence, and BEMS-Docs component service
    5. In the 
      BlackBerry Presence Client App ID
       field, enter the enter the 
      BlackBerry Work
       app ID. For instructions, see Obtain an Azure app ID for BlackBerry Work
  5. Click 
    Test
     to verify that the 
    Azure
     information is valid.
  6. Sign in to a user account. 
  7. Click 
    Save
    .  
  8. If you configured the 
    Presence
     service for 
    Skype for Business Online
    , you do not need to start the 
    Good Technology Presence
     service. 
    Skype for Business Online
     don't require the 
    Presence
     service to view users' presence status. If you try to start the service, the following error message is displayed. 
    Windows could not start the Good Technology Presence service on Local Computer. Error 5: Access denied
    .