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Capabilities in comparison to the management console

The 
BlackBerry Web Services
 SOAP APIs provide access to a subset of the common tasks that administrators can perform using the management console. The sections below describe some of the management tasks that you can and cannot perform using 
BlackBerry Web Services
.
For detailed information about all management tasks, see the BlackBerry UEM Administration Guide.

Actions supported by 
BlackBerry Web Services
 SOAP APIs

Users and roles
  • Create and delete users and administrators
  • Search for users and user info
  • Look up administrative roles and retrieve information about roles
  • Assign a role to an administrator account (during user creation)
  • Retrieve info about administrator permissions
Groups
  • Create, delete, and look up groups
  • Retrieve detailed group information
  • Assign users or remove users from a group
  • Assign groups or remove groups from a group
Applications
  • Search for applications that can be distributed to users
  • Retrieve a list of the applications that are installed on devices
  • Resend applications to devices
Device activation and control
  • Set or clear a user’s activation password
  • Search for information about device activations
  • Retrieve device details
  • Lock and set a new password for a device
  • Lock and set a new password for the work space on a BlackBerry device
  • Delete all device data, or work data only, from a device
  • Enable or disable the work space for iOS and Android devices
  • Request that devices update their info with the server
Software configurations
  • Look up software configurations
  • Assign a software configuration or remove a software configuration from a group
  • Assign a software configuration or remove a software configuration from users
Server management
  • Look up server instances
  • Retrieve detailed information about the server instances
  • Look up high availability pools
IT Policies
  • Look up IT policies
  • Retrieve information about IT policy rules
  • Assign an IT policy or remove an IT policy to a group
  • Assign an IT policy or remove an IT policy from users
  • Resend an IT policy to users
VPN profiles
  • Look up VPN profiles
  • Assign a VPN profile or remove a VPN profile from a group
Wi-Fi profiles
  • Look up Wi-Fi profiles
  • Assign a Wi-Fi profile or remove a Wi-Fi profile from a group
Email profiles
  • Look up email profiles
  • Assign an email profile to a user and define email settings
  • Remove an email profile from a user

Actions not supported by 
BlackBerry Web Services

Users and roles
  • Create, change, or delete an administrative role
  • Assign or remove a role from an existing administrator account
Applications
  • Create, change, or delete a software configuration
  • Make applications available to distribute to users
  • Configure how applications are distributed to devices
Device activation and control
  • Activate a device
  • Configure the work space for BlackBerry devices
  • Create, change, or delete IT policies or work space IT policies
Wi-Fi profiles
  • Create, change, or delete a Wi-Fi profile
  • Assign or remove a Wi-Fi profile from users
VPN profiles
  • Create, change, or delete a VPN profile
  • Associate a VPN profile with a Wi-Fi profile
  • Assign or remove a VPN profile from users
Other profiles
  • Create, change, or delete an email profile
  • Perform any actions with SCEP or proxy profiles