Add the BlackBerry UEM domain as a trusted authority
BlackBerry UEM
domain as a trusted authorityYou must add the SSL certificate of the
BlackBerry UEM
domain to the Trusted Root Certification Authorities certificate store on your computer. The BlackBerry UEM
setup application creates a self-signed SSL certificate during installation. The administrator can replace the self-signed certificate at any time with a trusted certificate signed by a CA.
Your app uses the SSL certificate to authenticate with the
BlackBerry Web
Services
SOAP APIs. You can obtain the certificate from the management console.- The following steps can be completed usingInternet Explorer11. Depending on the version of the browser that you're using, the steps might differ. For information about adding certificates using other browsers or versions, see the help for that browser.
- In previous releases ofBlackBerry UEMandBES12, theBlackBerry Web Servicescertificate included the domain name in the Common Name. This practice is no longer supported by certain browsers. ForBlackBerry UEM12.6 MR3 and later, the domain name is now in the SAN of theBlackBerry Web Servicescertificate. If you upgraded to 12.6 MR3 and your organization has apps that use theBlackBerry Web ServicesSOAP APIs, you must add the certificate to the trust store again.
- RunInternet Exploreras an administrator.
- In the address bar, type the URL for the server where theBlackBerry UEM Coreis installed. The address ishttps://, where<BlackBerry_UEM_Core_server_name>:<port>/enterprise/admin/util/ws?wsdl<server_name>is the FQDN of the computer that hosts theBlackBerry UEM Core. The default port value is 18084. To check the ports that theBlackBerry UEMsetup application assigned, see the UEM Installation and upgrade content.
- ClickContinue to the website (not recommended).
- On the address bar, clickCertificate error.
- ClickView Certificates.
- ClickCertification Path.
- Click on the root certificate.
- ClickView Certificate.
- ClickInstall Certificate.
- ClickNext.
- SelectPlace all certificates in the following store. ClickBrowse.
- ClickTrusted Root Certification Authorities. ClickOK.
- ClickNext.
- ClickFinish.
- ClickYesto install the certificate.