App updates
The latest
BlackBerry Connectivity
app (version 1.21.0.868) is now available in Google
Play
and at BlackBerry software downloads.
- Instruct device users to update to the latest versions of theAndroidusers:BlackBerry UEM Client(previously named theBES12 Client) and theBlackBerry Connectivityapp available inGoogle Play. For devices that don't have access to Google Play, follow the instructions in Update the BlackBerry Connectivity app for Samsung Knox Workspace and Android Enterprise devices that don't have access to Google Play.
- User and administrator actions are required to update the app on users' devices. Follow the instructions in Update the BlackBerry Connectivity app for Samsung Knox Workspace and Android Enterprise devices that don't have access to Google Play.Samsung Knox Workspaceusers:
If you use CA certificate profiles to distribute CA certificates to
Android
or Knox Workspace
devices, verify that the certificates that you uploaded are DER-encoded with a .der file extension, or PEM-encoded with a .pem file extension. CA certificates that do not meet these requirements might cause connection issues for the BlackBerry Connectivity
app.