Upgrading from 

Good Control

 or 

Good Proxy

 to 

BlackBerry UEM

To upgrade 

Good Control

 version 4.0 and later or 

Good Proxy

 version 4.0 and later to 

BlackBerry UEM

 version 12.12 you must first upgrade 

Good Control

 and 

Good Proxy

 instances to 

BlackBerry UEM

 version 12.8.1, synchronize the environment, upgrade to 

BlackBerry UEM

 version 12.10, and then upgrade to 

BlackBerry UEM

 version 12.12. 

If your environment consists of 

BES12

 version 12.5 that is integrated with 

Good Control

, you must first upgrade to 

BlackBerry UEM

 version 12.8.1 (following supported upgrade paths), synchronize the environment, upgrade to 

BlackBerry UEM

 version 12.10, and then upgrade to 

BlackBerry UEM

 version 12.12. Use the setup application to upgrade both 

BES12

 and 

Good Control

. Do not use the 

Good Control

 setup application to upgrade 

Good Control

 in this scenario.