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Activate an 
Android
 device with the 
MDM controls
 activation type

These steps apply only to devices assigned the 
MDM controls
 activation type. This activation type is deprecated for devices with 
Android
 10. Attempts to activate 
Android
 10 and later devices with the 
MDM controls
 activation type will fail.  For more information, visit https://support.blackberry.com/community to read article 48386.
Send the following activation instructions to the device user.
  1. On the device, install the 
    BlackBerry UEM Client
    . You can download the 
    BlackBerry UEM Client
     from 
    Google Play
    .
  2. On the device, tap 
    UEM Client
    .
  3. Read the license agreement. Tap 
    I Agree
  4. Type your work email address. Tap 
    Next
    .
  5. If necessary, type the server address. Tap 
    Next
    . You can find the server address in the activation email message you received or in 
    BlackBerry UEM Self-Service
    .
  6. Type your activation password. Tap 
    Activate My Device
    .
  7. Tap 
    Next
    .
  8. Tap 
    Activate
    .
To verify that the activation process completed successfully, perform one of the following actions:
  • On the device, open 
    BlackBerry UEM Client
    . Tap 
    About
    . In the 
    Activated Device
     section, verify that the device information and the activation time stamp are present. 
  • In 
    BlackBerry UEM Self-Service
    , verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.