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  1. BlackBerry Docs
  2. BlackBerry UEM 12.11
  3. Administration
  4. Securing network connections
  5. Using enterprise connectivity and BlackBerry Secure Connect Plus for connections to work resources
  6. Enabling and configuring enterprise connectivity and BlackBerry Secure Connect Plus
  7. Enable BlackBerry Secure Connect Plus

Enable 
BlackBerry Secure Connect Plus

If you want to allow devices to use 
BlackBerry Secure Connect Plus
, you must enable 
BlackBerry Secure Connect Plus
 in an enterprise connectivity profile and assign the profile to users and groups. By default, 
BlackBerry Secure Connect Plus
 is enabled for 
BlackBerry 10
 and supported 
Android
 devices. For 
iOS
 devices, 
BlackBerry Secure Connect Plus
 is not enabled by default.
You can do one of the following:
  • Verify that 
    BlackBerry Secure Connect Plus
     is enabled in the Default enterprise connectivity profile for the appropriate device types. If a user account is not assigned a custom enterprise connectivity profile directly or through group membership, 
    BlackBerry UEM
     assigns the Default profile.
  • Create a custom enterprise connectivity profile using the following instructions and assign it to users and groups.
When the enterprise connectivity profile is applied to the device after activation, 
BlackBerry UEM
 installs the 
BlackBerry Connectivity
 app on the device (for 
Android Enterprise
 devices, the app is installed automatically from 
Google Play
; for 
iOS
 devices, the app is installed automatically from the 
App Store
). On 
BlackBerry 10
 devices, the app is hidden and does not require user interaction.
BlackBerry
 releases new versions of the app to support new features and enhancements. For instructions on upgrading the app, and to learn about the latest known and fixed issues, see the 
BlackBerry Connectivity
 app Release Notes.
  1. In the management console, on the menu bar, click 
    Policies and Profiles
    .
  2. Click 
    Networks and connections > Enterprise connectivity
    .
  3. Click The Add icon.
  4. If you created and configured one or more server groups to direct 
    BlackBerry Secure Connect Plus
     traffic to a specific regional path to the 
    BlackBerry Infrastructure
    , in the 
    BlackBerry Secure Connect Plus server group
     drop-down list, click the appropriate server group.
  5. Configure the appropriate values for the profile settings for each device type. For more information about each profile setting, see Enterprise connectivity profile settings.
  6. Click 
    Add
    .
  7. Assign the profile to groups or user accounts.
  8. If you configured per-app VPN for 
    iOS
     devices, when you assign an app or app group, associate it with the appropriate enterprise connectivity profile.
 
  • On 
    Samsung KNOX Workspace
     and 
    Android Enterprise
     devices, the 
    BlackBerry Connectivity
     app prompts users to allow it to run as a VPN and to allow access to private keys on the device. Instruct users to accept the requests. 
    Samsung KNOX Workspace
    , 
    Android Enterprise
     devices, and 
    iOS
     device users can open the app to view the status of the connection. No further action is required from users.
  • If you created more than one enterprise connectivity profile, rank the profiles.
  • If you want to implement custom encryption for 
    BlackBerry Secure Connect Plus
    , you must complete extra configuration tasks before users activate 
    BlackBerry 10
     devices. See "Implementing custom encryption."
  • If you are troubleshooting a connection issue with a 
    KNOX Workspace
    , 
    Android Enterprise
    , or 
    iOS
     device, the app allows the user to send the device logs to an administrator's email address (the user enters an email address that you must provide). Note that the logs are not viewable with Winzip. It is recommended to use another utility such as 7-Zip.