Managing Android devices with app configuration settings

BlackBerry UEM

 supports 

Android

 OEMConfig apps, which allow app configurations to be used to manage device manufacturer APIs. Many 

Android

 devices, including devices from 

Samsung

 and 

BlackBerry

 have proprietary APIs on the the device. 

BlackBerry UEM

 provides the ability to manage settings controlled by 

Knox Platform for Enterprise

 and 

BlackBerry

 APIs using profiles and IT policy rules. However, other 

Android

 device manufactures may also have device specific APIs with settings that they want administrators to manage. To provide this functionality, the manufacturer can provide an OEMConfig app for devices that allows administrators to manage device features through app configuration settings.

Samsung

  provides the 

Knox Service Plugin

 app to allow configuration of 

Knox Platform for Enterprise

 devices. If you choose to use 

Knox Service Plugin

 be aware of the following considerations:

Samsung
 devices don't give precedence to either 
Knox Service Plugin
 or 
BlackBerry UEM
 IT policies and profiles. The device uses the most recent settings it receives.
Samsung
 recommends using 
UEM
 to manage 
Samsung
 specific options where possible and using 
Knox Service Plugin
 to manage only settings that can't be configured in 
UEM
 in another way, for example recent updates to 
Samsung
 device capabilities that can't yet be managed by your version of 
UEM
.
If you use 
Knox Service Plugin
, ensure that the app configuration settings match the behavior configured in the IT policy and profiles also sent to the device to avoid inconsistent device behavior.