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  1. BlackBerry Docs
  2. BlackBerry UEM 12.13
  3. Installation and Configuration
  4. BlackBerry UEM Installation and Upgrade
  5. Installing or upgrading the BlackBerry UEM software
  6. Upgrade a domain that consists of multiple instances of BlackBerry UEM

Upgrade a domain that consists of multiple instances of 
BlackBerry UEM

If the recommended upgrade path is to upgrade 
BlackBerry UEM
 versions in stages, then you must upgrade all instances to the first stage, restart them, and upgrade them all to the second stage. For example, if you are running 
BlackBerry UEM
 version 12.8.1, you must upgrade all instances to 
BlackBerry UEM
 version 12.10 before you upgrade them to 
BlackBerry UEM
 version 12.12. 
If you’re upgrading your environment in stages, test your environment after each stage of the upgrade to make sure everything is working as expected. If it is not, resolve any issues before proceeding to the next stage of the upgrade.
  1. If the upgrade path is from 
    BlackBerry UEM
     version 12.9.1 or earlier, shut down all instances of 
    BlackBerry UEM
     in the domain.
  2. Upgrade one 
    BlackBerry UEM
     core instance to 
    BlackBerry UEM
     version 12.12. 
    The setup application also backs up and upgrades the 
    BlackBerry UEM
     database. After the upgrade, the 
    BlackBerry UEM
     instance starts automatically.
    When you upgrade a core instance, you must use an upgraded management console instance to connect to that core and manage the domain.
  3. Upgrade the other 
    BlackBerry UEM
     core or management console instances. You can upgrade these remaining 
    BlackBerry UEM
     instances more than one at a time.
  4. Upgrade any 
    BlackBerry Connectivity Node
    -only instances (that contain only the device connectivity components) last. You can upgrade more than one 
    BlackBerry Connectivity Node
    -only instance at a time.