- Manage alert templates
- Access the Alert Templates screen
- Create an alert template
- Manage visibility settings for alert template fields
- Manage visibility options for Content fields in an alert template
- Manage visibility options for Target Users fields in an alert template
- Manage visibility options for Target Organizations fields in an alert template
- Manage visibility options for Mass Devices fields in an alert template
- Manage visibility options for Schedule Fields in an alert template
- Configure the schedule for an alert or alert template
- View alert template details
- Add custom placeholders for alert template content
- Edit an alert template
- Duplicate an alert template
- Delete an alert template
- Alert template settings
- BlackBerry AtHoc customer portal
- Legal notices
- BlackBerry Docs
- BlackBerry AtHoc
- BlackBerry AtHoc 7.7
- Manage Alert Templates
- Alert template settings
- Manage audio files
- Access the Audio Files screen
Access the Audio Files screen
Only Administrators can access the Audio Files screen.
- In the navigation bar, clickAlerts.
- ClickAudio Files.The Audio Files screen opens with the following columns displayed:
- Audio File Name—The name associated with the audio file. This can be different from the actual filename. Hover your cursor over a name to view the audio file name and the description of the file.
- Scope—Designates whether the audio file isPrivateorGlobal. Private files are specific to the organization in which they are created. Global files are from the System or Enterprise organization and are available for all child organizations.
- ID—A system-assigned unique ID for the audio file.
- Size—The size of the audio file. The maximum allowed size is 2 MB.
- Click a file name to display the details for the audio file.