Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Integrations
  4. BBM Enterprise Alerts Installation and Administration Guide
  5. Configure the BlackBerry Messenger device
  6. Create and publish a BBM Enterprise Alerts alert template

Create and publish a BBM Enterprise Alerts alert template

To confirm that the BlackBerry Messenger device is installed correctly on the BlackBerry AtHoc management system, create a template and send a test message.
  1. Log in to the BlackBerry AtHoc management system as an administrator.
  2. Click 
    Alerts
     > 
    Alert Templates
    .
  3. Click 
    New
    .
  4. On the 
    New Template
     screen, in the 
    Alert Template
     section, enter a template name and description.
  5. Select a folder from the 
    Folder 
    list.
  6. Select 
    Available for quick publish
    .
  7. In the 
    Content
     section, enter the title and content of the alert.
  8. In the 
    Target Users
     section, click the 
    By Users
     tab, and add a user to send a test message to.
  9. In the 
    Target Users
     section, click 
    Select Personal Devices
    .
  10. In the 
    BlackBerry Messenger
     section, select 
    BBM-E
    .
  11. Click 
    Options
    .
  12. On the 
    Personal Devices Options
     window, from the 
    BlackBerry Messenger Template
     list, select the BBME template.
  13. Optionally, in the 
    BlackBerry Messenger
     content section, select to send both the title and body of the alert, or custom text.
  14. Click 
    Apply
    .
  15. In the 
    Schedule
     section, change the 
    Alert Duration
     to 15 minutes.
  16. Click 
    Save
    .
  17. Click The Globe icon.
  18. On the 
    Home
     page, in the 
    Quick Publish
     section, find the alert template you just created.
  19. Click 
    Publish
    .
  20. On the 
    Review and Publish
     screen, click 
    Review and Publish
    .
  21. Review the content of the alert template.
  22. Click 
    Publish
    .