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  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Integrations
  4. IP Phone Gateway Setup and Operation Guide
  5. Appendix B: Avaya IP Phone specifics
  6. Avaya supported IP phones

Avaya supported IP phones

Blast supports the following notification functionality:
  • Send text notifications and response options
  • Send audio beep
  • Send image in JPG format to models that support images
  • Convert text-to-speech, which uses multicast audio streaming
The following Avaya IP phones were tested with the solution:
  • 9670G
  • 9650C
  • 9641G
  • 9640G 
  • 9630G
  • 9621G
  • 9620L/C
  • 9611G
  • 9610
  • 9608 
Caveats
  • Per the Avaya Developer documents, supported phones must be running H.323 Software Release 3.0 or later in order to support multicast audio streaming. 9601 SIP only does not support H.323 v 3.0, and therefore does not support text-to-speech.
  • Avaya IP phones do not support multiple DNs.
  • Avaya IP phones only support JPG image files.
  • The 
    AtHoc
     Blast Activator sends a stop command to IP phones in accordance with the defined alert duration. However, this command is only capable of stopping an audio stream, which is only used with text-to-speech functionality. The Avaya API does not have a command to tell the phones to exit the browser or set the screen to a different mode. The end user must manually clear the screen.
  • IP phones register to the System when they boot up; registration does not go through Avaya’s Call Manager.