What's new in the BlackBerry AtHoc mobile app 

Support for detection of jailbroken or rooted devices

: The BlackBerry AtHoc mobile app cannot be used on a jailbroken or rooted device. If the device is compromised, the user will not be able to use the AtHoc mobile app. Administrator can enable/disable this feature in Management System > Mobile Settings Page.

Search for users that have responded to an alert

: Operators now have the ability to search for users that have responded to an alert. This enables the operators find, view details, and contact the users quickly. 

Collaborate option moved

: Users can now access Collaboration on a tab on the home screen. This provides quick and easy access to the user’s collaborations. This replaces the Maps feature which was moved to the menu.

Alert response summary

: The app can now display the list of users who have replied with a particular response type as well as details about individual users. This allows an operator to reach out to a particular user (using a phone call, text messaging, or email message) using the BlackBerry AtHoc Mobile app.

Collaboration

: Collaboration allows users to send text-based messages to a group of people. This easy to deploy and configurable feature is available on the BlackBerry AtHoc mobile app for Android and iOS smartphones. Users can securely quote, edit, retract, delete, and attach files to messages. The security of collaboration messages is enhanced with GDPR and HIPAA compliance. Only an administrator can initiate Collaboration..

Logout

: Users who have the Alert Publishing or Accountability Manager permission can now logout of the mobile app. This enhances the security of the mobile app because operators now have the ability to log out of the session before automatic system timeout. Users will continue to receive alerts and use other advanced features when they are logged out. Users must re-authenticate to publish alerts or manage users. This option is displayed only if the user is authenticated and logged in to an organization.

General Data Protection Regulation (GDPR) compliance

: When an administrator sets the 'Send location with response' options in the management console, users are presented with a User Consent message in the mobile app. The message lets users know that the feature has been enabled and provides them with an option to opt out of the feature.

Unique Device Identifier (UDID)

: The About Us screen now displays the Unique Identifier for the app on that device. This helps the user to validate their mobile phone and the BlackBerry AtHoc mobile app against the Mobile Device list in the management system or self-service if they have the app installed on multiple smart phones.