Known issues

* When a user opens a large file in the online viewer, adds comments and annotations to the file, and closes the viewer, if the user opens the file in the online viewer again, the browser might stop responding. (JI 2651033)

* Documents uploaded when BYOK is configured and shared through 

DocuSign

 integration will still be available to the recipient in 

DocuSign

, after revoking the BYOK. (JI 2642394)

* If a user has uploaded and annotated a file before configuring BYOK, the annotation symbol will still appear even after uploading a newer document version that has not been annotated, if BYOK is revoked. (JI 2639871)  

* If you revoke the encryption key that you use for the bring your own key feature, when you try to open documents in 

DocuSign

 an error message displays. (JI 2639589)

* Revoking BYOK will not impact documents uploaded before configuring BYOK when your organization was created using a  

BlackBerry Workspaces

 server version earlier than 5.3. (JI 2638131) 

* Revoking BYOK could cause 

Microsoft Office

 97-2003 and text files uploaded when BYOK was active to display incorrectly. (JI 2633722)

* If your search string includes numbers and letters that are in the middle of the file name, no results are returned. For example, if the file name is "123abc", and you search for" 23ab", no results are returned. (JI 2617690) 

* If a user shares a workspace, folder or file with an email domain, it displays in user's search results only after accessing the workspace. (JI 2591077)

If a workspace or folder contains more than 100 files, a user cannot mark all of the files as favorites (JI 2603475)

If a user makes a comment in a file and mentions a user that does not have permissions on the file, when the administrator opens the notification, the location does not display in the notification. All that displays are the document name and the Approve and Deny options. (JI 2589524)

You cannot drag and drop a folder that has more than 260 characters in its name. (JI 2581838)

In the welcome email, if a user is a 

BlackBerry Dynamics

 user, the links do not direct the user to the 

BlackBerry Workspaces

 for 

BlackBerry Dynamics

 app download page but instead direct the user to the non-

BlackBerry Dynamics

 app. (JI 2581022)

If you are performing a ransomware recovery on a user that has workspaces that belonged to a different user (because the other user has been deleted), those workspaces will not be included in the ransomware recovery. (JI 2577107)

The 

Workspaces

 server does not send a password protected .pdf file to 

DocuSign

. (JI 2574625)

A watermark does not display on password-protected .pdf files. (JI 2565074)

A scroll bar displays on the notifications list even when it's not needed. (JI 2565063)

When a user requests an extension of their permissions on a file, the workspace administrator receives a View permissions notification. When approving the request, the new default permissions are granted, instead of the original permissions of the file. (JI 2552299)