Skip Navigation

What's new in
BlackBerry Persona

New in this release (August 2020)

To support the latest
BlackBerry Persona
features and enhancements in an on-premises
BlackBerry UEM
domain, you must upgrade to
BlackBerry UEM
version 12.13 or later.
Feature
Description
BlackBerry Intelligent Security
is now
BlackBerry Persona
In this update,
BlackBerry Intelligent Security
has been renamed. It is now known as
BlackBerry Persona
.
BlackBerry Dynamics
profile override action
Administrators can now create
BlackBerry Dynamics
override profiles in
UEM
and specify the actions that should occur when a device is at risk in a
BlackBerry Persona
policy. These profiles override any
BlackBerry Dynamics
profiles that are assigned to the device in
UEM
.
App anomaly detection
Administrators can set a risk score for
BlackBerry Dynamics
app usage patterns and add it to a policy. If a user’s app usage does not match previous patterns, an action specified in the policy is applied.
Compatibility mode removed
All
BlackBerry Persona
policies are now managed in the
BlackBerry Persona Analytics Portal
and have been removed from
UEM
.
Improved UI
User interface responsiveness has been improved on all device form factors.

Fixed issues

The following issues are now fixed:
In some cases in a
UEM Cloud
environment, after enabling  in the management console, error messages that prevented you from using the management console were displayed. (2873170)
If a user had a
BlackBerry Intelligent Security
administrator role but did not have a
UEM
administrator role, when the user tried to search from the Applied users and groups tab in the
BlackBerry Intelligent Security Analytics Portal
, an error message was displayed, and the search did not work. (2872741)
If a
BlackBerry Intelligent Security
notification was displayed on a user's device, and then the user changed the language settings for the device, subsequent
BlackBerry Intelligent Security
notifications were displayed in the previous language. (2810077/2810079)

Known issues

In existing
BlackBerry Persona
tenants, new app anomaly detection features are not automatically enabled in policies. Administrators must manually edit and save the app anomaly risk engine settings so that the new features are enabled in policies. (2910032)
In
BlackBerry Dynamics
apps for
Android
, when the user is prompted to allow or deny location permissions, a
BlackBerry Persona
primer screen is displayed in the background. (2906844)
If an organization has a large number of user groups in
UEM
, administrators cannot scroll through the list in when they select Assign to
UEM
group in a policy. (2906497)
When a user is assigned the
BlackBerry Persona
entitlement in
UEM
but does not have a policy assigned to them in the
BlackBerry Persona Analytics Portal
, multiple error messages are entered in the log files. (2894334)
Sometimes the WAN IP is not reported when a user launches a
BlackBerry Dynamics
app. (2878565)
If you do not type enough characters when searching for a group in the
BlackBerry Persona Analytics Portal
, the search might not return the expected results. (2877068)
Workaround
: Type at least the first three characters of the group name that you are searching for.
If you create a new group in
UEM
, you must refresh your browser before the new group is visible in the
BlackBerry Persona Analytics Portal
, or wait at least 15 minutes for the portal cache to refresh. (2875371)
If
BlackBerry Persona
processes multiple risk actions (group assignments) in quick succession (for example, within a few seconds), some of the actions might not be carried out successfully. (2764169)
If you try to search for a user account in the
BlackBerry Persona Analytics Portal
, partial name matches do not return the expected search results. (2747183)