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  2. BlackBerry UEM Self-Service User Guide
  3. Activating your device
  4. Activate a BlackBerry 10 device

Activate a 
BlackBerry 10
 device

You can activate your 
BlackBerry 10
 device to associate it with your organization's environment so that you can access work data on your device.
  1. On the device, navigate to 
    Settings
    .
  2. Tap 
    Accounts
    .
  3. If you have existing accounts on this device, tap 
    Add Account
    . Otherwise, continue to Step 4.
  4. Tap 
    Email, Calendar and Contacts
    . 
  5. Type your work email address and tap 
    Next
    .
  6. In the 
    Password
     field, type the activation password you received. Tap 
    Next
    .
  7. If you receive a warning that your device could not look up connection information, complete the following steps:
    1. Tap 
      OK
      .
    2. Tap 
      Advanced
      .
    3. Tap 
      Work Account
      .
    4. In the 
      Server Address
       field, type the server address. Tap 
      Done
      . You can find the server address in the activation email message you received or in 
      BlackBerry UEM Self-Service
      .
  8. Follow the instructions on the screen to complete activation.
To verify that the activation process completed successfully, perform one of the following actions:
  • On the device, navigate to the 
    BlackBerry Hub
     and confirm that the email address is present. Navigate to the Calendar and confirm that the appointments are present. 
  • In 
    BlackBerry UEM Self-Service
    , verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.