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  1. BlackBerry Docs
  2. BlackBerry UEM Self-Service User Guide
  3. Sending commands to your device
  4. Set a device password and lock the device

Set a device password and lock the device

If you have a
BlackBerry 10
,
Android
, or
Windows
 device, you can lock your device remotely and set or reset a device password. The device is locked and can be unlocked with the new password.
If you have an
OS X
 device, you must set a 6-digit PIN. The device restarts and cannot be accessed without entering the PIN.
  1. In
    BlackBerry UEM Self-Service
    , select the device that you want to lock.
  2. For
    BlackBerry 10
     devices, complete the following steps:
    1. Click
      Specify device password and lock
      .
    2. Type and confirm a new device password, and click
      Submit
      .
  3. For
    Android
     or
    Windows
     devices, complete the following steps:
    1. Click
      Generate device password and lock
      .
    2. Type your email address and click
      Generate
      .
  4. For
    OS X
     devices, complete the following steps:
    1. Click
      Lock device using PIN
      .
    2. Type a PIN and click
      Submit
      .