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  2. BlackBerry UEM Self-Service User Guide
  3. Activating your device
  4. Activate a Windows 10 Mobile device

Activate a 
Windows 10 Mobile
 device

You can activate your 
Windows 10 Mobile
 device to associate it with your organization's environment so that you can access work data on your device. If you want to activate a 
Windows 10
 tablet or computer, see Activate a Windows 10 device.
  1. To activate your 
    Windows 10 Mobile
     device on 
    BlackBerry UEM
    , you must install a certificate on your device. You can find a link to the certificate in the activation email you received. If you did not receive a link to the certificate, contact your administrator for assistance. Using the 
    Microsoft Outlook
     app or using your online email service in the browser, open your Inbox.
  2. In your Inbox, tap the activation email message that you received from your administrator.
  3. Tap the link to the certificate server.
  4. Tap the certificate.
  5. Tap 
    install
    .
  6. Tap 
    ok
    .
  7. Tap the 
    Windows
     button to return to the Start menu.
  8. Swipe left to open the apps menu.
  9. In the apps menu, tap 
    Settings
    .
  10. Tap 
    Accounts
    .
  11. Tap 
    Work access
    .
  12. Tap 
    Connect
    .
  13. In the 
    Email address
     field, type your work email address and tap 
    Enter
    .
  14. If you are asked for your server address, in the 
    Server
     field, type your server address or activation URL and tap the 
    arrow button
    . You can find your server address or activation URL in the activation email that you received from your administrator or in 
    BlackBerry UEM Self-Service
     when you set your activation password.
  15. In the 
    Activation password
     field, type your activation password and tap 
    Continue
    . You can find your activation password in the activation email that you received from your administrator, or you can set your own activation password in 
    BlackBerry UEM Self-Service
    .
  16. Tap 
    done
    .
  17. The activation process is complete.
To verify that the activation process completed successfully, perform one of the following actions:
  • On the device, open the Work access app and check that your account is listed. Tap your account and select Info. Check the sync status information to make sure that your device is connected to 
    BlackBerry UEM
    .
  • In 
    BlackBerry UEM Self-Service
    , verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.