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BlackBerry UEM Client

Do you have a question about the

BlackBerry UEM Client

? The information here can help you find answers.

"User privacy" refers to devices that have no MDM profile. It is sometimes referred to as BYOD.

Questions	Answer
Is the BlackBerry UEM Client required to activate and manage BlackBerry Dynamics devices that are activated with user privacy?	No, for devices that don't need MDM, users can activate BlackBerry Dynamics apps on BlackBerry UEM using access keys. You can generate and send access keys automatically as part of onboarding, or at any time in the BlackBerry UEM console. Users can also generate access keys in BlackBerry UEM Self-Service .
What does the BlackBerry UEM Client provide for devices that are activated with user privacy?	You don't need to use the BlackBerry UEM Client to activate devices with user privacy, but if you do you can take advantage of the following features: A consistent, streamlined activation experience. Users need only their email address and an activation password. No access key is required. No access key is required to activate BlackBerry Dynamics apps. iOS device users can access the work app catalog from a browser link in the BlackBerry UEM Client . Android device users can access the work app catalog in the BlackBerry UEM Client . You can locate devices (if location services is configured). Users must agree before the location of a device can be displayed in the management console or in BlackBerry UEM Self-Service .
Is the BlackBerry UEM Client required on devices with an MDM profile and BlackBerry Dynamics apps?	Yes, users must install the BlackBerry UEM Client to activate their devices with MDM. The exception is for iOS devices that are activated using Apple Configurator 2 or with Apple 's Device Enrollment Program. In this case users need only their email address and an activation password. No access key is required to activate BlackBerry Dynamics apps. You can configure the work app catalog to open in BlackBerry Access using the BlackBerry Dynamics Launcher . For more information, see Add the work app catalog to the BlackBerry Dynamics Launcher.
What does the BlackBerry UEM Client provide for devices activated with MDM?	The BlackBerry UEM Client provides the following features: A consistent, streamlined activation experience. Users need only their email address and an activation password. No access key is required to activate BlackBerry Dynamics apps. For iOS devices, a customizable icon is provided on the home screen to access work apps. For Android devices, users can access the work app catalog in the BlackBerry UEM Client . You can locate devices (if location services is configured). Users must agree before the location of a device can be displayed in the management console or in BlackBerry UEM Self-Service . The BlackBerry UEM Client displays the controls, profiles, and policies that are assigned to the user.
Do users need to make the BlackBerry UEM Client the authentication delegate?	BlackBerry recommends that you configure the most commonly used app to be the primary authentication delegate. For many users this is BlackBerry Work app. For more information, see Create a BlackBerry Dynamics profile.