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BlackBerry UEM
and mobile device management

Do you have a question about mobile device management and
BlackBerry UEM
? The information here can help you find answers.
Questions
Answers
For MDM users, is an MDM re-enrollment required when you upgrade from
Good Control
to
BlackBerry UEM
?
Yes, you have to unenroll from
Good Control
MDM and re-enroll with
BlackBerry UEM
as part of the upgrade from
Good Control
MDM to
BlackBerry UEM
MDM. Either the user or the administrator can initiate the
BlackBerry Control
MDM unenrollment.
Are the
Good Control
MDM settings automatically synchronized to
BlackBerry UEM
as part of the upgrade?
No, the MDM settings must be configured in
BlackBerry UEM
.
What happens to
Good Control
users and devices that are MDM-enrolled after you upgrade to
BlackBerry UEM
?
BlackBerry
recommends that you enroll any MDM managed devices with
BlackBerry UEM
before you perform the synchronization. After you upgrade to
BlackBerry UEM
, there is no impact to
Good Control
users or MDM-enabled devices until you perform the synchronization between
BlackBerry UEM
and
Good Control
. After the synchronization is complete, all devices that were assigned to a Device Policy in
Good Control
with MDMs enabled are unmanaged and any managed
BlackBerry Dynamics
apps are removed from the devices. Devices must be reactivated on
BlackBerry UEM
.