- Managing device features and behavior
- Managing devices with IT policies
- Restricting or allowing device capabilities
- Setting device password requirements
- Creating and managing IT policies
- How BlackBerry UEM chooses which IT policy to assign
- Allowing BlackBerry 10 users to back up device data
- Importing IT policy and device metadata updates
- Creating device support messages
- Enforcing compliance rules for devices
- Sending commands to devices
- Deactivating devices
- Controlling the software updates that are installed on devices
- Create a device SR requirements profile for Android Enterprise devices
- Create a device SR requirements profile for Samsung Knox devices
- Create a device SR requirements profile for BlackBerry 10 devices
- View users who are running a revoked software release
- Managing OS updates on devices with MDM controls activations
- View available updates for iOS devices
- Update the OS on supervised iOS devices
- Configuring communication between devices and BlackBerry UEM
- Displaying organization information on devices
- Using location services on devices
- Using Activation Lock on iOS devices
- Managing iOS features using custom payload profiles
- Managing factory reset protection for Android Enterprise devices
- Create a Factory reset protection profile
- Manually obtain a user ID for a Google account
- How factory reset protection responds to device resets
- Considerations for using a specific Managed Google Play account when setting up a factory reset protection profile
- Clear factory reset protection from a device
- Setting up Windows Information Protection for Windows 10 devices
- Allowing BitLocker encryption on Windows 10 devices
- Managing attestation for devices
- BlackBerry Docs
- BlackBerry UEM 12.13
- Administration
- Managing device features
- Managing factory reset protection for Android Enterprise devices
Managing factory reset protection for Android Enterprise devices
Android Enterprise
devicesYou can use the factory reset protection profile to control the factory reset protection feature for your organization’s
Android Enterprise
devices that have been activated using the Work space only
and Work and personal - full control
activation types.Factory reset protection requires an
Android
device user to enter their Google
account credentials to unlock a device that has been reset to factory settings. It is enabled by default when a user adds a Google
account to the device. This profile allows you to disable factory reset protection or specify a user account that can be used to unlock a device after it has been reset to factory settings.This profile provides three options:
- You can disable factory reset protection. If you disable factory reset protection, anyone can reset a lost or stolen device to factory settings and begin using the device. This option is useful if a known user has forgotten theirGoogleaccount credentials or if you need to reset a device owned by your organization that has been returned to you.
- Users can useGoogleaccount credentials that are already associated with the device after a factory reset. This is the default behavior. If a device is reset to factory settings, the user must log into the device usingGoogleaccount credentials that are already on the device. This prevents someone with a lost or stolen device from resetting and using it themselves.
- You can specifyGoogleaccount credentials that a user can use to log into the device after it has been reset to factory settings.This option allows your organization to control who can log into a device after it is reset to factory settings.BlackBerryrecommends that you only use this option if you fully understand the device user experience.